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Administrative Support Specialist

3 months ago

North Battleford, Canada J.R. Simplot Company Full time

Company Overview

J.R. Simplot Company is a multifaceted, privately owned enterprise with a strong foundation in agriculture and related sectors. Our operations encompass every facet of agriculture, from seed production to food processing, ensuring a comprehensive farm-to-table experience.

Position Summary

We are seeking an individual to undertake a range of administrative responsibilities aimed at enhancing customer service and supporting retail operations. This role is essential for maintaining the smooth functioning of our office environment.

Key Responsibilities

  • Provide comprehensive administrative assistance to the office and team members.
  • Prioritize exceptional customer service to consistently meet and exceed client expectations.
  • Handle inquiries via telephone, email, and in-person from customers and business partners.
  • Gain proficiency in all organizational software and systems.
  • Assist clients with account management, including billing and payment processes.
  • Review and manage all incoming and outgoing correspondence.
  • Organize and maintain office records and files systematically.
  • Ensure the reception area and general office space are kept clean and presentable.
  • Perform basic bookkeeping tasks as required.
  • Create and manage Purchase Orders for the office.
  • Complete daily financial reports accurately.
  • Maintain records for Custom Applications.
  • Support clients with financing applications and monitor their needs.
  • Assist in compiling and submitting expense reports to the main office.
  • Coordinate various office activities to ensure efficiency.
  • Verify accuracy during product receipt and dispatch.
  • Participate in inventory assessments.
  • Aid in warehouse operations, including loading and unloading products.
  • Undertake additional relevant duties as assigned.

Community Engagement

  • Actively contribute to the communities we serve.
  • Foster a positive workplace atmosphere.
  • Maintain confidentiality regarding all customer and business information.
  • Assist with special projects as needed.
  • Embrace and embody the values upheld by the organization.
  • Continuously enhance leadership and business skills.
  • Participate in community activities when appropriate.
  • Uphold high ethical standards in all interactions.
  • Greet customers and suppliers with professionalism.
  • Be prepared to assist in various roles as necessary.
  • Adhere to safety protocols and practices.
  • Keep the office and surrounding areas organized and tidy.
  • Show respect and courtesy to all stakeholders.

Essential Competencies

  • Strong customer service orientation.
  • Effective planning and organizational skills.
  • Self-motivated and proactive.
  • Adaptable to changing circumstances.
  • Attention to detail.
  • Collaborative team player.

Qualifications

  • 1-2 years of experience in an administrative role.
  • Office administration certification or diploma is advantageous but not mandatory.
  • Proficiency in Microsoft Office Suite.
  • Valid Class 5 Driver's License.

Physical Requirements

  • Ability to perform repetitive tasks (e.g., typing).
  • Comfortable in an office environment, involving sitting and standing.

Equal Opportunity Statement

J.R. Simplot Company is committed to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, national origin, ancestry, age, sex, gender identity, gender expression, disability, or any other protected status.