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Medical Office Coordinator

2 months ago

St Catharines, Ontario, Canada 2590390 Ontario Inc. Full time
Job Title: Medical Administrative Assistant

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at 2590390 Ontario Inc.

Job Summary:

The Medical Administrative Assistant will provide administrative support to our healthcare team, ensuring the smooth operation of our clinic. This role will involve coordinating patient information, scheduling appointments, and maintaining accurate records.

Key Responsibilities:
  • Coordinate the flow of information and maintain accurate patient records
  • Schedule and confirm appointments, ensuring timely and efficient communication with patients and healthcare providers
  • Train staff in procedures and software, ensuring seamless workflow and data management
  • Complete insurance and claim forms, maintaining accurate and up-to-date records
  • Maintain filing systems, ensuring easy access to patient information and records
  • Order supplies and maintain inventory, ensuring a well-stocked and efficient workspace
  • Determine and establish office procedures and routines, ensuring a smooth and efficient workflow
  • Enter and format medical reports and correspondence, preparing spreadsheets and documents for review
  • Initiate and maintain confidential medical files and records, ensuring patient confidentiality and data security
  • Prepare draft agendas for meetings and take, transcribe, and distribute minutes, ensuring accurate and timely communication
  • Perform data entry, ensuring accurate and up-to-date records
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner
Requirements:
  • 1 year to less than 2 years of experience in a medical administrative role
  • Secondary (high) school graduation certificate
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Attention to detail and accuracy in data entry and record-keeping
  • Ability to maintain confidentiality and handle sensitive patient information
Benefits:
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Bonus
  • Free parking available
Support for Newcomers and Refugees:
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for Youth:
  • Offers mentorship, coaching, and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous People:
  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching, and/or networking opportunities for Indigenous workers