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Business Development Executive

2 months ago

Markham, Ontario, Canada telMAX Inc. Full time
About telMAX Inc.

telMAX Inc. is a leading provider of cutting-edge telecommunications solutions, leveraging advanced technology to deliver high-speed fibre optic networks to residential and business customers in Ontario.

As a dynamic and growing organization, we are seeking a highly motivated Business Development Executive to lead our entry into the commercial market.

Your Position & How You Will Contribute:

As a Business Development Executive, you will be responsible for generating and qualifying customer leads, communicating with businesses, property management, and building owners within our geographic footprint. You will identify their telecom needs and goals, and create tailored solutions using our state-of-the-art fibre optic services.

Key responsibilities include:

  • Selling telMAX telecommunications services to businesses, property managers, and building owners
  • Generating, qualifying, and managing a strong pipeline of warm and cold leads to meet sales quotas and targets
  • Conducting outreach via cold calling, emails, and networking to identify potential customers within your territory
  • Managing the full sales cycle from prospecting to closing deals
Customer Relations & Service:

You will build and foster strong, long-term relationships with clients, ensuring telMAX is positioned as a trusted partner for their telecom needs. You will educate customers about telMAX's products, services, bundles, and promotions to meet their unique business requirements.

Key responsibilities include:

  • Providing exceptional customer service throughout the sales process and post-sale to ensure customer satisfaction and retention
  • Educating customers about telMAX's products, services, bundles, and promotions
Sales Strategy & Management:

You will collaborate with internal teams to develop tailored telecom solutions that align with client needs. You will negotiate contracts and agreements, ensuring deals are mutually beneficial for both telMAX and the customer.

Key responsibilities include:

  • Collaborating with internal teams to develop tailored telecom solutions
  • Negotiating contracts and agreements
Market Intelligence & Feedback:

You will track and analyze customer feedback, market trends, and competitive landscape to contribute to product development and pricing strategies. You will provide insights and recommendations to management on customer needs and ways to enhance service offerings.

Key responsibilities include:

  • Tracking and analyzing customer feedback, market trends, and competitive landscape
  • Providing insights and recommendations to management
Attributes:

We are looking for a highly motivated and results-driven individual with:

  • Strong written and verbal communication skills
  • Excellent ability to build rapport with clients and maintain lasting business relationships
  • Knowledge of business-grade internet and telecommunications solutions
  • Familiarity with VoIP systems and telecommunication technologies
  • Past telecom sales experience or relevant B2B sales experience preferred
  • Proficiency in CRM systems and managing a contact funnel
  • Strong organizational skills with attention to detail and accuracy
  • Ability to cross-sell multiple telecom products and services
  • Proven ability to meet and exceed monthly sales quotas
  • High level of self-motivation and drive to succeed in a fast-paced, competitive environment
Education:

A Bachelor's degree in Business, Communications, Marketing, or a related field is preferred but not mandatory. Relevant certifications or training in telecommunications, sales, or customer relationship management would be an asset.Experience:

A minimum of 2-3 years of B2B outside sales experience, preferably within the telecommunications or related industries. Demonstrated experience working with and achieving sales targets/quotas. Proven experience managing and nurturing a client list, maintaining regular contact to drive repeat business.

We offer a competitive compensation package, flexible working environment, and a range of benefits including medical, dental, and vision coverage, health spending account, RRSP matching program, and bonuses. We are an equal opportunities employer and welcome applications from diverse candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process as well as part of employment with telMAX Inc.