Pizza Operations Supervisor

1 month ago


Kitchener, Ontario, Canada Score Pizza Full time
Position Overview

The role of the Restaurant Manager at Score Pizza involves overseeing the daily operations of our establishment to ensure a high-quality dining experience for our customers.

Qualifications
  • Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
  • Experience: A minimum of 1 year but less than 2 years in a managerial role within the food service industry.
Key Responsibilities
  • Assess and enhance daily operational procedures.
  • Adjust food preparation techniques and menu pricing in alignment with the restaurant's financial plan.
  • Evaluate and guide staff performance.
  • Organize and coordinate daily activities within the restaurant.
  • Recruit and onboard new team members.
  • Establish work schedules for staff.
  • Oversee and mentor staff members.
  • Provide training and development opportunities for employees.
  • Determine service offerings and implement operational protocols.
  • Conduct performance evaluations for team members.
  • Manage product and service costs effectively.
  • Maintain and organize inventory levels.
  • Engage with clients for catering services or facility usage.
  • Address and resolve customer inquiries and complaints.
  • Deliver exceptional customer service.
  • Coordinate and manage events.
Supervisory Responsibilities

Responsible for supervising a team of approximately 3-4 individuals.

Personal Attributes
  • Detail-oriented and accurate.
  • Strong client-focused approach.
  • Excellent verbal communication skills.
  • Adaptable and flexible.
  • Highly organized.
  • Dependable and reliable.
  • Collaborative team player.
  • Capable of multitasking effectively.
Screening Questions
  • Are you currently authorized to work in Canada?
  • Are you open to relocating for this position?
Work Details
  • Employment Type: Permanent
  • Language of Work: English
  • Hours: 30 hours per week


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