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Food Service Supervisor

1 month ago

Kitchener, Ontario, Canada Pizza Pizza Full time
Pizza Pizza Job Description

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Pizza. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food preparation and service.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they meet the highest standards of quality and safety.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure they are meeting their full potential.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their experience at Pizza Pizza is exceptional.
  • Reporting and Administration: Prepare and submit reports on sales, inventory, and other key performance indicators, as well as maintain accurate records of employee hours and attendance.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year of experience in a fast-paced food service environment.
  • Language: Fluency in English.
  • Work Schedule: 35 hours per week.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.