Program Worker, Settlement Services Coordinator

1 day ago


Toronto ON, Canada CultureLink Settlement and Community Services Full time
Job Summary

The Program Worker implements the Settlement Workers in Schools (SWIS) program, providing needs assessment, referrals, and follow-up support to clients, as well as group sessions to newcomer families and youth. The ideal candidate will have a post-secondary program or degree in a field relevant to human services, or a combination of equivalent experience and education.

Key Responsibilities
  • Plan and carry out program activities, including workshops, programs, and information sessions.
  • Coordinate with external stakeholders, schools, and centers to partner in initiatives and activities facilitating the settlement process of families.
  • Prepare promotional materials and publicize events through flyers and social media to ensure full visibility of programs.
  • Complete registration of clients and verify their data to uphold data integrity and validation.
  • Provide needs assessment and referrals during client intake, and provide tailored settlement plans to advance newcomer settlement goals.
  • Maintain program statistics and input client details into the OCMS database to report across parameters on a regular basis.
Requirements
  • Post-secondary program or degree in a field relevant to human services, or a combination of equivalent experience and education.
  • Three years of community work experience.
  • Strong oral and written communication skills in English.
  • Proficiency in OCMS (OCASI Client Management System) is an asset.
  • Satisfactory Vulnerable Sector Screening within the past six months.
  • Facility using digital outreach tools and social media.
  • Competency in Word, Excel, Outlook, and Internet.
  • Second language is an asset, preferably in Cantonese/Mandarin.
  • Must be authorized to work in Canada.


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