Program Manager, Settlement Services

1 day ago


Toronto ON, Canada CultureLink Settlement and Community Services Full time
Job Title: Manager, Settlement Workers in Schools

CultureLink Settlement and Community Services is seeking a highly skilled and experienced Manager to lead our Settlement Workers in Schools (SWIS) program. The successful candidate will be responsible for managing a team of front-line employees to deliver the program at different school sites in Toronto West.

Key Responsibilities:
  • Manage all aspects of program delivery, including designing, planning, administering, and evaluating services to meet/exceed agreed deliverables.
  • Coach, supervise, guide, and develop staff for optimal performance, including monitoring staff accountability on time management, client service outcomes, target attainment, and overall program health.
  • Identify and develop program enhancements, expansions, and new programming opportunities to contribute to agency growth and diversification aligned with CultureLink's strategic plan.
  • Oversee SWIS program at offsite locations and lead the staff team to achieve program deliverables required under the funding agreement(s).
  • Foster a work environment that upholds CultureLink's values of respect for all, providing high-quality community programs, and continually learning to provide best practice programs.
Requirements:
  • Bachelor's degree in Social Work, Psychology, Education, or Management, or a combination of equivalent experience in a relevant area and education.
  • A minimum of 5 years of experience in program delivery/program management, preferably in the settlement sector, with experience with the SWIS program being an asset.
  • Demonstrated experience in building and maintaining relationships with multiple stakeholders, including schools, school boards, partners, funders, and other stakeholders.
  • A minimum of 3 years of experience directly supervising a team, with experience supervising staff in a unionized environment being preferred and an asset.
  • Demonstrated ability in written/verbal communication in English is required, with fluency in French and/or other languages being an asset, as is lived experience in/with newcomer communities.
What We Offer:

CultureLink is committed to equity and diversity and is an equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application, including your cover letter and resume, to the Executive Assistant at CultureLink, quoting the reference number CLNU.



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