Executive Director of Human Resources and Organizational Development
1 week ago
About the Role:
The Vice President, Employee Experience at Fraser Health is seeking a seasoned leader to fill the Executive Director, People Services position. This is a pivotal opportunity to oversee key areas of Fraser Health's Employee Experience and ensure they are accessible, effective, and in operation within legal and contractual requirements.
About Fraser Health:
Fraser Health is responsible for delivering hospital and community-based health services to nearly 2 million people in 20 diverse communities. Our team of nearly 48,000 staff, medical staff, and volunteers is dedicated to serving our patients, families, and communities to deliver on our vision: better health, best in health care.
Key Responsibilities:
- Lead the Fraser Health Employee Experience portfolios that employees rely on and engage with frequently, including HR Consulting Services, Work Design & Compensation, Workforce Optimization & Staffing, Benefits & Employee Information, and Management Services.
- Ensure the services provided by these departments are accessible, responsive, and effective for all employees and are accountable for developing and providing informed and responsive consulting services and support to operational partners on matters of employee and union relations, human resources issues, and development of strategic staffing initiatives and operational staffing services.
- Identify need for and review the development of Fraser Health policies and ensure they are aligned with the organization's strategic and operational plans, including the financial mandate.
- Partner with senior clinical leaders to ensure utilization and work schedules in clinical operations optimize the utilization of our health human resources.
- Oversee the identification of current and future issues and ensure the People Services portfolio is positioned to meet current and long-range needs and trends that support the goals, objectives, and priorities of Fraser Health.
- Lead in issue identification, planning, implementation, and assessment of policies, programs, services, and relationships to support a positive Fraser Health employee experience, including the management and delivery of HR services to the organization.
- Partner with senior leads and executives in the planning and execution of human resource-related legislation, regulations, collective agreements, compensation, benefits, policies, and other directives impacting Fraser Health operations.
- Reinforce partnerships across Fraser Health with leaders of clinical, operational, and support areas.
- Ensure that workforce planning and evaluation is based on data profiling, evidence-based, quality practice environments, and anticipates and responds to shifts in services and changes in the health care system and health human resources.
- Ensure workforce optimization performance metrics are established, monitored, and applicable action taken where there are shortfalls.
- Oversee the partnership and development of strategic staffing initiatives and overall management functions of the staffing service, working in partnership with FH clinical leaders, Professional Practice, and Human Resources.
- Provide senior-level oversight in the review of compensation decisions, grievances, and other disputes to ensure consistency of approach, assess impact on short and long-term operational and strategies, and support effective partnerships.
- Oversee and provide guidance to complex organizational labour relations events such as essential service plans and strike management.
- Provide leadership to foster a collaborative practice environment which supports staff involvement in decision-making to create sustainable staffing solutions and achieving role optimization.
- Support and contribute to the development and growth of staff by demonstrating leadership consistent with Fraser Health's Values, Mission, and Commitments and to ensure the portfolio is well-positioned with talent and increased responsibilities.
- Oversee the development, review, implementation, and interpretation of policies, standards, and procedures to ensure consistency with Fraser Health's overall priorities.
- Establish organization-wide policies and strategies to ensure consistency across the Compensation, Benefits, Management Services, HR consulting, and Workforce Optimization portfolios that affect all Fraser Health employees.
- Ensure programs and services support Fraser Health's contractual, legislative, or regulated requirements within the overall approved financial mandate.
- Identify areas requiring attention and the risk and outcome implications.
Requirements:
- Masters degree in business, industrial relations, human resources management, or related field.
- Fifteen years' recent related experience in the leadership of a similar function within a large complex organization.
- Professional/Technical Capabilities:
- Demonstrated working knowledge of collective agreements including relevant provincial legislation and legal jurisprudence related to human resources, compensation, and benefits.
- Proficiency in the use of personal computers using a variety of software applications.
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