Customer Care Agent

4 weeks ago

St John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

Become a vital part of our organization as a Customer Care Agent - Auto Insurance Claims. We are committed to fostering a supportive environment where diversity, personal development, and collaboration are at the forefront.

Position Overview:

  • Assist clients with inquiries related to auto insurance claims
  • Manage urgent situations with professionalism and empathy
  • Ensure accurate documentation of all requests

Qualifications:

  • Degree or relevant experience in a related field
  • Minimum of 6 months experience in a call center environment
  • Fluency in multiple languages is essential
  • Strong commitment to customer satisfaction
  • Proficient in computer applications
  • Authorized to work in Canada

Benefits Offered:

  • Incentive-based compensation program
  • Employee Stock Purchase Plan
  • Comprehensive health and wellness benefits
  • Flexible working options
  • Wellness reimbursement account
  • Opportunities for professional development
  • Community Engagement initiatives

Intact Financial Corporation is an equal opportunity employer.

At Intact, we celebrate diversity and prioritize inclusion. Your contributions are valued, and we are dedicated to supporting your career growth.

If you need any accommodations during the hiring process, please let us know. We are here to assist you in meeting your needs.

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