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Lead, Pricing Strategy and Analysis

2 months ago

Toronto, Ontario, Canada Neo Financial Full time

Join Us in Shaping the Future of Financial Services for Canadians

At Neo Financial, we are dedicated to creating a more rewarding financial journey for all Canadians.

Working in a fast-paced tech startup environment is both challenging and exhilarating, attracting only the most driven individuals.

Our team comprises exceptional creative talents and brilliant engineers, making Neo a place filled with passion and purpose.

Founded in 2019, Neo has quickly established itself as one of Canada's fastest-growing fintech companies.

  • Recognized as LinkedIn's Top Startup in Canada for consecutive years
  • Top-rated mobile applications and credit card offerings
  • Canada's leading credit card provider
  • A diverse team of over 700 professionals
  • Over 1 million customers acquired in just three years
  • Partnerships with more than 11,000 retail outlets

Our Commitment to High Performance

At Neo, we cultivate our company culture around the following core values:

Collaboration: We foster trust, respect, and encouragement among team members, supporting each other through challenges and successes. Our mission extends beyond individual achievements; it encompasses our commitment to our colleagues and customers.

Accountability: Every team member plays a crucial role in Neo's success. We take ownership of our responsibilities and strive to fulfill our commitments to customers, partners, and each other. When we encounter setbacks, we seek to improve and learn from them.

Integrity: As we handle the financial assets of millions of Canadians, we uphold the highest standards of integrity and professionalism.

The Opportunity

The Director of Strategic Pricing & Modelling will lead the development and management of pricing and cash management strategies, focusing on enhancing models across the Deposits and Lending sectors. The primary objective is to drive optimized growth in Neo's rapidly expanding Mortgage and Credit Card divisions while laying the groundwork for ambitious plans to increase Retail Customer balances across High-Interest Savings Accounts, Guaranteed Investment Certificates, and Everyday banking products.

Daily responsibilities will involve collaboration with cross-functional teams, including modeling experts, business line leaders in Credit Risk, Deposits, and Lending, as well as senior finance stakeholders. The goal is to establish advanced pricing and cash management processes grounded in decision science. The role encompasses the development and refinement of Neo's core banking models, emphasizing Growth and Volatility, Attrition and Expected Life, Sensitivity & Repricing, and Propensity.

This position requires leveraging expertise in pricing and modeling, along with a comprehensive understanding of Deposits and Lending products, Treasury functions, and data reporting to provide valuable pricing insights for portfolio-level initiatives. The ideal candidate will possess the acumen to make informed decisions regarding new client strategies, balance management, and client renewals across the complete retail banking product suite.

This pivotal role supports coordinated efforts to drive profitable growth in deposits and lending, contributing to margin enhancement in a competitive digital banking landscape. Additionally, the incumbent will collaborate with Pricing Committees, Asset-Liability Committees, and Banking Partnerships to facilitate client acquisition and deepen existing relationships, ensuring sustainable revenue and deposit growth while enhancing the client experience.

Key Responsibilities

  • Assist the leadership team in portfolio-wide pricing initiatives and customer segment repricing strategies. Develop pricing models that support client-centric pricing decisions for Deposit and Lending products, ensuring alignment with overall client value, economic conditions, market trends, product usage, partner goals, and balance sheet management.
  • Maximize deposit and lending volumes through strategic pricing decisions that promote steady revenue growth, diversify income sources, strengthen client relationships, and ensure profitability. Address complex pricing inquiries to align on optimal pricing strategies.
  • Utilize analytics to uncover client and sub-segment profitability, identify revenue leakage, and discover opportunities within deposits, lending, and payment clients, particularly through targeted or non-standard pricing. Provide recommendations to stabilize funding ratios anchored on reliable deposit balances and revenue growth.
  • Employ data and analytical tools to pinpoint stable revenue opportunities, optimizing the acquisition of primary banking clients while managing transactional and price-sensitive clients in collaboration with Marketing.
  • Coordinate with Marketing and Operations to ensure timely and accurate implementation of approved pricing adjustments and enhancements.
  • Conduct thorough analyses of the Lending and Deposits portfolio, examining pricing structures, promotional rates, cash incentives, spending behaviors, treasury treatments, and client relationships with Neo. Use findings to refine pricing models and update assumptions for optimal pricing decisions.
  • Support business partners regarding product pricing and facilitate training sessions on pricing systems and processes as necessary.
  • Leverage analytics to improve pricing decisions, deepen client relationships, and enhance understanding of the pricing landscape and opportunities.
  • Foster stronger customer relationships by promoting a client-focused culture and leveraging broader banking relationships to assist marketing, business units, and product teams in enhancing client relationships and acquiring new core banking clients.

Ideal Candidate Profile

  • Bachelor's degree in Business, Finance, Economics, or Applied Science
  • Preferred graduate degree or financial designation
  • 5+ years of experience in Financial Modeling, Proposal Writing, Pricing roles, or Banking Product Sales
  • In-depth knowledge of Deposits and Lending pricing strategies, data analytics, and familiarity with Investments and cash management products, business processes, product customer experience, sales processes, and business clients
  • Proven ability to collaborate closely with partners across various areas of the bank (e.g., Product, Engineering, Data, Finance)
  • Extensive knowledge of client onboarding, pricing implementation, and pricing proposals
  • Advanced proficiency in SQL, VBA, and/or Power BI

Why Join Neo?

Becoming a part of Neo means investing in yourself and unlocking your full potential. As individuals and as a team, we continuously challenge ourselves to deliver our best work. We are making significant changes at a rapid pace, providing countless opportunities to enhance your skills, broaden your knowledge, and tackle complex challenges. This translates to rapid career advancement and ongoing learning opportunities.

Those who thrive at Neo are resourceful, determined, and driven to succeed. We hold ourselves to high standards because we are on a meaningful mission — to transform financial services for the better. If this resonates with you, we encourage you to explore further.

We foster an environment of trust, respect, and accountability. This includes open communication, regular feedback, and collaboration with colleagues who inspire you to excel. As we evolve quickly as an organization, we work together in person, and the pace of progress may not suit everyone. Therefore, we seek change-makers who embrace challenges and prefer to navigate uncertainty rather than follow a conventional path.

Our team members have the opportunity to earn meaningful equity in the company through stock options, ensuring that Neo's growth benefits everyone who contributes to it. This also entails taking on greater responsibilities than you may have experienced in previous roles. We prioritize results over titles or hierarchy, focusing on what it takes to achieve our mission.

Equal Opportunity Statement

We are committed to fostering an inclusive environment where everyone can thrive. As we handle sensitive financial information, successful candidates will be required to undergo a security screening, including a criminal records check and a credit assessment.