Director, Pricing Strategy

4 weeks ago


Toronto, Ontario, Canada PagerDuty Full time
About the Role

PagerDuty is seeking a seasoned Director of Pricing Strategy to join our team. As a key member of our pricing team, you will be responsible for developing and driving company pricing strategy for our GTM teams.

Key Responsibilities
  • Design frameworks for effective and scalable discount management, including people, process, and system implications.
  • Research market, emerging trends, industry/competitive pricing, and recommend price actions.
  • Develop pricing optimization roadmaps aligned with market opportunity, product strategy, and profitability goals.
  • Drive cross-functional project management, data analysis, and modeling for assessing options, impact, and actionable recommendations.
  • Translate strategy into execution with actionable plans.
  • Develop and deliver sales enablement collateral.
  • Work with sales teams to provide guidance on deal structure on large or non-standard opportunities.
  • Provide tools to simplify enablement.
  • Monitor KPIs, develop reporting, and lead monthly and quarterly review cycles.
  • Advise on system requirements to support pricing framework.
  • Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company.
  • Effectively communicate strategy and recommendations verbally and through written narratives.
  • Become an expert in PagerDuty's business with a deep understanding of our products, the markets we serve, and competitors we face.
  • Bring your experience and insights to positively influence decision making.
  • Help to develop and drive culture for a team of product and pricing professionals.
Requirements
  • 8+ years of work experience at a top-tier consulting firm, pricing, marketing, finance, or corporate strategy function, with a track record of high performance.
  • 3+ years of work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, partner programs, and FedRamp pricing.
  • Strong understanding of how to effectively price for various partner types and government programs.
  • Strong analytical and financial abilities, with prior experience managing strategic initiatives with minimum supervision.
  • Strong communication skills, able to convey complex ideas in a clear, concise manner (verbally and in writing), with comfort across business and technical discussions.
  • Entrepreneurial self-starter who takes initiative in a fast-paced, innovative high-growth environment, with the ability to collaborate cross-functionally, build consensus, and influence others.
About PagerDuty

PagerDuty is a global leader in digital operations management. Our Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation.

We are committed to creating a diverse environment and are an equal opportunity employer.



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