Sales Team Leader

3 weeks ago


Burlington, Ontario, Canada Pandora AS Full time

Position Overview:
As a pivotal member of our retail environment, the Sales Team Leader will embody the essence of the Pandora brand. This role requires a deep commitment to delivering exceptional customer service and fostering a vibrant store culture.

Key Responsibilities:

  • Brand Advocacy: Immerse yourself in the Pandora culture, becoming an enthusiastic ambassador for our products and values.
  • Performance Management: Cultivate a high-energy selling atmosphere that consistently exceeds customer expectations and creates memorable shopping experiences.
  • Customer Engagement: Ensure every interaction with guests reflects our core values, leaving a lasting impression that fosters loyalty.
  • Sales Excellence: Surpass commercial objectives and key performance indicators, setting new benchmarks for success.
  • Relationship Building: Develop a loyal clientele by engaging with customers, establishing meaningful connections, and nurturing long-term relationships.
  • Team Development: Inspire and coach the sales team, providing constructive feedback and guidance to help achieve collective goals.

Qualifications:

  • Proven track record as a results-driven sales professional with a minimum of 2 years in a dynamic retail environment.
  • Exceptional communication skills, both verbal and written, with the ability to connect with individuals at all levels.
  • Strong business acumen and analytical skills to drive positive outcomes.
  • Excellent time management abilities, adept at prioritizing tasks and delegating effectively.
  • Proficient in Microsoft Office 365 Suite, POS systems, and applicant tracking systems.
  • Must be at least 18 years of age and able to provide proof of identity and eligibility to work.
  • Flexibility to work a varied schedule, including evenings, weekends, and holidays, while maintaining stamina for extended periods of standing.
  • Competitive compensation package including base salary plus commission or bonuses.
  • Comprehensive benefits package including medical, dental, vision, and more.
  • Opportunities for professional growth through learning and development programs.

About Pandora:

Pandora is a global leader in the design and manufacture of hand-finished jewelry, offering high-quality products at accessible prices. With a presence in over 100 countries and a commitment to sustainability, we strive to create beautiful pieces that resonate with our customers' personal stories.


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