Bilingual Customer Service Representative
4 days ago
Job Title: Bilingual Customer Service Representative
Location: New Brunswick
Job Type: Full-time
About the Role:
We are seeking a highly skilled and multilingual Customer Service Representative to join our team at HCLTech. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both French and English.
Key Responsibilities:
- Communicate Effectively: Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Problem-Solving Skills: Analyze and resolve complex customer issues in a timely and efficient manner.
- Language Skills: Fluency in both French and English, both written and spoken.
- Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
- Team Player: Collaborate with internal teams to resolve customer issues and improve overall customer experience.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: At least 1-3 years of relevant work experience in a customer service environment.
- Skills: Excellent communication and problem-solving skills, ability to work in a team environment, and proficiency in both French and English.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with excellent language skills, we encourage you to apply for this exciting opportunity.
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