Administrative Assistant
4 weeks ago
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team in the pharmaceutical industry. As an Administrative Assistant, you will play a critical role in supporting our patient support programs and ensuring the smooth operation of our administrative functions.
Key Responsibilities- Provide administrative support to our patient support programs, including handling mail, typing, and maintaining filing systems.
- Process copayment requests for patients, pharmacies, and/or physicians for programs offering copay assistance or concierge payments.
- Liaise with program managers to ensure copayment KPIs are met and work with ISI Accounting to ensure proper payment timeframes and accurate payments.
- Establish and maintain office files, make appointments, and arrange meeting rooms as required.
- Compile information from various sources and utilize the information for uses such as generating reports.
- Audit and maintain various reports specific to your business location by checking for errors, inconsistencies, or discrepancies; make corrections and notify appropriate personnel of any modifications.
- Update and maintain pertinent business information via computer or department files.
- Assist with a variety of scheduled and unscheduled projects occurring in the department at any given time.
- Draft and type correspondence and/or presentations to be sent to internal and external contacts.
- Manage multiple projects for many departments within a business segment or across multiple business segments as required.
- Interact frequently with inter-departmental associates and management for the purpose of resolving workload issues.
- Maintain and promote positive and professional working relationships with associates and management.
- Comply with all appropriate policies, procedures, safety rules, and regulations.
- Report all Adverse Events to the assigned units/departments.
- Post-secondary education in a related field.
- 3-5 years' experience in an administrative role in a pharmaceutical setting.
- In-depth knowledge of the Microsoft Office Suite of applications.
- Proven accuracy when processing large amounts of data.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Adaptability to change and to learn new skills as required.
- Bilingual, French/English preferred.
We offer a competitive total rewards compensation package, including a comprehensive benefits program, flexible work arrangements, and opportunities for career advancement. Our commitment to our associates includes benefit programs that are designed to meet the various needs across our associate population.
We value diversity, equity, and inclusion to foster a culture of belonging. AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.
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