Ramp Service Agent

1 week ago


Calgary, Alberta, Canada WestJet Full time
Job Summary:

The Ramp Service Agent is a critical member of the WestJet team, responsible for ensuring the safe and efficient movement of baggage and ground equipment at our airport locations.

Key Responsibilities:
  • Baggage Handling: Deliver connecting and local baggage within established standards and Key Performance Indicators.
  • Communication: Regularly communicate with 3rd Party Ground Crew Chiefs to ensure proper briefing on flight planning.
  • Equipment Operation: Offload and transport baggage to designated carousels, and operate and position all required ground service equipment airside.
  • Maintenance: Perform basic ground service equipment maintenance checks.
  • Aircraft Support: Monitor and support parked and RON aircraft.
  • Safety Reporting: Report Safety Hazards and incidents to the Ramp Service Agent / Leadership Team.
Requirements:
  • Availability: Able to work shift work – early mornings, evenings, weekends, and statutory holidays.
  • Shift Duration: Able to work up to 12-hour shifts.
  • Safety Focus: Adhere to WestJet safety policies while performing assigned duties.
  • Physical Demands: Able to lift up to 100 lbs. repetitively, and work in confined spaces.
  • Weather Conditions: Able to work outside in all weather conditions.
  • Computer Skills: Basic computer skills are required.
  • Guest Care: Demonstrated passion for providing outstanding guest care.
  • Driver's License: Must hold a valid Provincial Driver's License (PDL), and can produce a clean driver's abstract.
  • Permits: Must be able to successfully obtain and maintain an Airside Vehicle Operator's permit (AVOP/DA) within two months of hire.

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