Office Administrative Assistant

3 days ago

London, Ontario, Canada Polar iHealth Clinics Full time
About the Role

Polar iHealth Clinics is seeking a highly organized and detail-oriented Office Administrative Assistant to join our team. As an Office Administrative Assistant, you will play a critical role in ensuring the smooth operation of our healthcare facility.

Key Responsibilities
  • Coordinate and Manage Office Operations
    • Oversee the flow of information within the team, ensuring timely and accurate communication.
    • Direct and control daily operations, prioritizing tasks and managing multiple projects simultaneously.
  • Provide Administrative Support
    • Schedule and confirm appointments, ensuring seamless coordination with patients and healthcare professionals.
    • Answer telephone calls and relay messages, providing exceptional customer service.
  • Manage Office Systems and Data
    • Maintain and manage digital databases, ensuring accurate and up-to-date information.
    • Analyze employee data and information, providing insights to inform business decisions.
  • Ensure a Positive Patient Experience
    • Greet patients and direct them to contacts or service areas, providing a warm and welcoming environment.
    • Provide exceptional customer service, addressing patient concerns and resolving issues promptly.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate or equivalent experience.
  • Work Setting
    • Healthcare institution, facility, or clinic.
  • Personal Qualities
    • Ability to work independently, with minimal supervision.
    • Fast-paced environment, with tight deadlines and a large workload.
    • Attention to detail, with excellent organizational and time management skills.
What We Offer
  • Free Parking Available
  • Permanent Employment Opportunity
  • English Language of Work
  • 35-40 Hours per Week

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