KYC Risk Analysis and Process Improvement Specialist

4 weeks ago


Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

POSITION OVERVIEW:

The Global Business Service Unit (GBSU) Canada is dedicated to providing essential services to the investment and corporate banking sectors of Société Générale, facilitating their transformation journey.

GBSU stands out in the industry through its rapid agile transformation, fostering a culture of technology and data, expediting decision-making processes, and embracing a robust industrial approach by leveraging various teams aligned with distinct sub-business units.

As a KYC Risk Analysis and Process Improvement Specialist, you will be part of a small team based in Montreal, under the guidance of management from the USA.

This role presents a unique opportunity to contribute to minimizing risks for the organization by thoroughly investigating and analyzing the root causes of issues, enabling both tactical and strategic responses.

The Control Risk Mitigation & Remediation Team is focused on enhancing the KYC processes within our Client Lifecycle and Digital department by managing a comprehensive feedback loop with all relevant stakeholders and effectively executing actions derived from the existing control framework.

  • Identify, rectify, and monitor discrepancies from monthly evaluations conducted by the CLD Quality Assurance, CLD GPS, Compliance, and Referential Data teams.
  • Address assigned discrepancies, conduct quality assurance, ensure service level agreements (SLAs) are adhered to, and escalate issues as necessary.
  • Report on error balances and aging to stakeholders, including CLD KYC Senior Management and Compliance.
  • Provide constructive feedback on controls and processes.
  • Enhance data quality, control reporting, and metrics for global uniformity.
  • Assist with audit, regulatory, and internal testing inquiries.

Qualifications:
Bachelor's Degree or equivalent experience is required.
A strong willingness to embrace new challenges and enhance performance is essential.

Required Skills:
Knowledge of client lifecycle and AML/KYC/BSA regulations.
Proficiency in Excel (including VLOOKUP and basic macros).
Skills in data manipulation and metrics collection.
Familiarity with regulatory changes (Dodd Frank, FATCA, FinCEN) and compliance regulations.

Language Proficiency:
Fluency in both French and English is necessary. The ability to communicate effectively in English, both verbally and in writing, is crucial for collaboration with colleagues and partners in the United States.

Due to applicable US Federal Securities law, candidates for this position will undergo an enhanced background screening, including fingerprint collection by a third-party vendor designated by the Financial Industry Regulatory Authority (FINRA).

Employee Benefits:
Supportive policies for maternity, paternity, parental, and adoption leave.
Health spending account ($2,000/year) and personal spending account ($1,000/year) with over 75 eligible reimbursement categories (health, training, electronics, etc.).
Fully sponsored virtual healthcare assistance and Employee Assistance Program available for you and your immediate family.

Engagement in various Employee Resource Groups (ERG) such as Pride and Allies, American Women Network, Black Leadership Network, One Planet, etc.

A culture of continuous development is fostered through various training programs, including online training and coaching platforms such as Coursera, GoFluent, Pluralsight, First Finance, and others.

Company Commitment:
Société Générale is dedicated to strengthening connections with colleagues, communities, and the world, as relationships are fundamental to our operations.

Diversity & Inclusion Mission:
Our goal is to recruit, develop, advance, and retain a diverse workforce united in enhancing our competitive edge and delivering innovative solutions to our clients.

Diversity & Inclusion Vision:

  • To cultivate an engaged workforce that reflects the demographic diversity of the communities we serve.
  • To engage with our community and marketplace, positioning the organization to meet the needs of all clients.
For more information about our Diversity and Inclusion initiatives, please visit our website.

Société Générale offers a hybrid work arrangement, allowing employees the flexibility to work remotely and on-site, promoting interaction and collaboration while adhering to all standard protocols. Specific arrangements will be determined by applicable business lines based on their operational needs.



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