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KYC Risk Analysis and Process Improvement Specialist

3 months ago


Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

POSITION SUMMARY:

The Global Business Service Unit (GBSU) Canada is dedicated to providing essential services to the investment and corporate banking sectors of Société Générale, along with their clientele, to facilitate their transformation initiatives. GBSU sets itself apart from competitors through the swift execution of agile transformations, fostering a culture centered around technology and data, expediting decision-making processes, and embracing a robust industrial methodology, leveraging diverse teams either cross-functional or aligned with various sub-business units.

As a KYC Risk Analysis and Process Improvement Specialist, you will become a vital member of a compact team based in Montreal, under the guidance of management from the USA.

This role presents a unique opportunity to engage in efforts that mitigate risks for the organization by probing and analyzing fundamental causes for both immediate and long-term actions. The Control Risk Mitigation & Remediation Team is focused on enhancing the KYC processes within our Client Lifecycle and Digital department by managing a comprehensive feedback loop with all essential stakeholders and effectively executing actions stemming from the existing control framework.

KEY RESPONSIBILITIES:

  • Identify, rectify, and monitor discrepancies from monthly evaluations conducted by CLD Quality Assurance, CLD GPS, Compliance, and Referential Data teams.
  • Address designated discrepancies, conduct quality assurance, ensure service level agreements are fulfilled, and escalate issues as necessary.
  • Communicate error statistics and aging reports to stakeholders, including CLD KYC Senior Management and Compliance.
  • Facilitate working groups to reach consensus on and implement corrective measures.
  • Enhance key processes and suggest innovative solutions.
  • Provide insights on controls and operational processes.
  • Elevate data quality, control reporting, and metrics for global standardization.
  • Develop and present corrective action strategies.
  • Assist with audit, regulatory, and internal testing inquiries.

QUALIFICATIONS:

Essential:

  • 3-5 years of experience in the financial services sector.
  • Bachelor's Degree or equivalent professional experience.
  • Exceptional time management, organizational, communication, and analytical capabilities.
  • Ability to influence others to adopt new practices.
  • Meticulous attention to detail and strong problem-solving skills.
  • Collaborative approach: maintain constructive relationships, share knowledge, communicate effectively, and remain composed under pressure.
  • Willingness to embrace new challenges and enhance performance.

Preferred:

  • Familiarity with client lifecycle and AML/KYC/BSA regulations.
  • Proficiency in Excel (including VLOOKUP and basic macros).
  • Experience in data manipulation and metrics analysis.
  • Awareness of regulatory changes (Dodd Frank, FATCA, FinCEN) and compliance standards.

LANGUAGE REQUIREMENTS:

Fluency in both French and English is required.

IMPORTANT NOTE:

Due to applicable federal regulations, candidates for this position will undergo an enhanced background screening process.

OUR CULTURE:

At Société Générale, we uphold our core values of commitment, responsibility, teamwork, and innovation. We are dedicated to ethical practices and collective success, constantly seeking to enhance our ability to meet client needs and anticipate market dynamics.

DIVERSITY & INCLUSION:

We are committed to fostering a diverse workforce that is united in our mission to enhance our competitive edge and deliver innovative solutions to our clients.

WORK ENVIRONMENT:

Société Générale promotes a hybrid work model that allows employees the flexibility to work both remotely and on-site, fostering collaboration and interaction among colleagues.