Restaurant Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Strong & Free Food Theory Inc o/a Camino Taco. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.
Key Responsibilities- Financial Management
- Monitor revenues to determine labor costs and make informed decisions to optimize profitability.
- Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Staff Management
- Set staff work schedules to ensure adequate coverage and meet business needs.
- Conduct performance reviews to evaluate employee performance and provide constructive feedback.
- Operational Excellence
- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Organize and maintain inventory to prevent stockouts and minimize waste.
- Ensure health and safety regulations are followed to maintain a safe working environment.
- Customer Service
- Address customers' complaints or concerns in a professional and courteous manner.
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Marketing and Sales
- Participate in marketing plans and implementation to drive business growth and increase revenue.
- Negotiate arrangements with suppliers for food and other supplies to ensure competitive pricing and quality.
- Supervision
- Supervise staff in various areas of responsibility to ensure effective team management.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 2 years to less than 3 years of experience in a related field.
- Certifications
- Safe Food Handling certificate.
Our restaurant operates in a fast-paced environment with tight deadlines and repetitive tasks. The ideal candidate will be able to work under pressure, maintain attention to detail, and manage a large workload.
Personal Suitability- Accurate
- Client Focus
- Dependability
- Efficient Interpersonal Skills
- Flexibility
- Organized
- Reliability
- Team Player
- Permanent work term.
- Work language: English.
- Hours: 35 to 40 hours per week.
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