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Restaurant Operations Manager

2 months ago


The Blue Mountains, Ontario, Canada Strong & Free Food Theory Inc oa Camino Taco Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Strong & Free Food Theory Inc o/a Camino Taco. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Financial Management
    • Monitor revenues to determine labour costs and make informed decisions to optimize profitability.
    • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Staff Management
    • Set staff work schedules to ensure adequate coverage and optimal productivity.
    • Conduct performance reviews to identify areas for improvement and provide constructive feedback.
  • Inventory and Supply Chain Management
    • Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
    • Organize and maintain inventory to prevent stockouts and overstocking.
  • Customer Service
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
    • Address customer complaints or concerns in a professional and timely manner.
  • Health and Safety
    • Ensure that health and safety regulations are followed to prevent accidents and maintain a safe working environment.
  • Marketing and Promotion
    • Participate in marketing plans and implementation to promote our restaurant and increase sales.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a restaurant management role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work under pressure and meet deadlines.
    • Strong organizational and time management skills.
    • Ability to maintain accurate financial records and balance cash.
Working Conditions
  • Work Environment
    • Fast-paced environment with tight deadlines.
  • Physical Demands
    • Ability to work in a standing position for long periods of time.
Personal Suitability
  • Personal Qualities
    • Accurate and reliable.
    • Client-focused and dependable.
    • Efficient interpersonal skills and flexibility.
    • Organized and a team player.