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Restaurant Operations Manager

2 months ago


The Blue Mountains, Ontario, Canada Strong & Free Food Theory Inc oa Camino Taco Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Strong & Free Food Theory Inc o/a Camino Taco. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.

Key Responsibilities
  • Financial Management
    • Monitor revenues to determine labour costs and make informed decisions to optimize profitability.
    • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Staff Management
    • Set staff work schedules to ensure adequate coverage and efficient use of resources.
    • Conduct performance reviews to identify areas for improvement and provide constructive feedback.
  • Operations and Logistics
    • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
    • Negotiate arrangements with suppliers for food and other supplies to ensure quality and cost-effectiveness.
    • Organize and maintain inventory to prevent stockouts and overstocking.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Provide exceptional customer service to ensure repeat business and positive word-of-mouth.
  • Health and Safety
    • Ensure that health and safety regulations are followed to prevent accidents and maintain a safe working environment.
  • Marketing and Promotion
    • Participate in marketing plans and implementation to increase brand awareness and drive sales.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a similar role.
  • Certifications
    • Safe Food Handling certificate.
Work Environment

As a Restaurant Operations Manager at Strong & Free Food Theory Inc o/a Camino Taco, you will work in a fast-paced environment with tight deadlines and repetitive tasks. You must be able to work under pressure and maintain attention to detail while managing a large workload.

Personal Suitability
  • Accurate
  • Client Focus
  • Dependability
  • Efficient Interpersonal Skills
  • Flexibility
  • Organized
  • Reliability
  • Team Player