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Restaurant Operations Manager
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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Strong & Free Food Theory Inc o/a Camino Taco. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.
Key Responsibilities- Financial Management
- Monitor revenues to determine labour costs and make informed decisions to optimize profitability.
- Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Staff Management
- Set staff work schedules to ensure adequate coverage and efficient use of resources.
- Conduct performance reviews to identify areas for improvement and provide constructive feedback.
- Operations and Logistics
- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Negotiate arrangements with suppliers for food and other supplies to ensure quality and cost-effectiveness.
- Organize and maintain inventory to prevent stockouts and overstocking.
- Customer Service
- Address customers' complaints or concerns in a professional and courteous manner.
- Provide exceptional customer service to ensure repeat business and positive word-of-mouth.
- Health and Safety
- Ensure that health and safety regulations are followed to prevent accidents and maintain a safe working environment.
- Marketing and Promotion
- Participate in marketing plans and implementation to increase brand awareness and drive sales.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 2 years to less than 3 years of experience in a similar role.
- Certifications
- Safe Food Handling certificate.
As a Restaurant Operations Manager at Strong & Free Food Theory Inc o/a Camino Taco, you will work in a fast-paced environment with tight deadlines and repetitive tasks. You must be able to work under pressure and maintain attention to detail while managing a large workload.
Personal Suitability- Accurate
- Client Focus
- Dependability
- Efficient Interpersonal Skills
- Flexibility
- Organized
- Reliability
- Team Player