Legal Operations Manager

3 weeks ago


Toronto, Ontario, Canada Oware Law Office Full time
Position Overview

The Oware Law Office is seeking a dedicated Legal Operations Manager to oversee the administrative functions of our firm. This role is essential in ensuring the smooth operation of our legal services and maintaining high standards of client satisfaction.

Qualifications
  • Education: Bachelor's degree in a relevant field.
  • Experience: A minimum of 5 years in a managerial role within a legal or professional services environment.
Key Responsibilities
  • Recruit, train, and inspire a team of professionals.
  • Promote and market the firm’s services to potential clients.
  • Plan and oversee research initiatives to enhance service delivery.
  • Guide staff in developing and executing quality assurance strategies.
  • Formulate and implement policies and procedures for operational efficiency.
  • Act as a representative of the firm in various professional and community organizations.
  • Deliver exceptional customer service to clients.
  • Coordinate and evaluate projects and programs to ensure alignment with firm objectives.
Supervisory Responsibilities

Manage a team of 3-4 staff members.

Safety and Security

All candidates must undergo a criminal record check.

Transportation Requirements
  • Must have access to personal transportation.
  • Public transportation options are available.
Work Environment
  • Ability to maintain attention to detail in a fast-paced setting.
  • Manage a substantial caseload while meeting tight deadlines.
  • Work effectively under pressure.
Personal Attributes
  • Strong client focus and dependability.
  • Excellent interpersonal, oral, and written communication skills.
  • Demonstrated flexibility and initiative.
  • Sound judgment and organizational skills.
  • Reliability and ability to work collaboratively in a team.
Health and Other Benefits
  • Comprehensive dental, health care, and vision plans.
  • Free parking available for employees.
  • Permanent employment opportunity.
  • Work language: English.
  • Expected working hours: 40 to 60 hours per week.


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