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Legal Operations Manager

3 months ago

Toronto, Ontario, Canada Meridia Recruitment Solutions Full time

Legal Project Manager

Meridia Recruitment Solutions is collaborating with a prominent litigation practice, seeking a skilled Legal Project Manager to enhance their operations. The Legal Project Manager ("LPM") will be an integral part of the firm's Legal Project Management team, reporting directly to the Director of Legal Talent. This role is essential for advancing the application of legal project management techniques to address the evolving demands of the firm.

Key Responsibilities:


• Report to the Director of Legal Talent.

• Oversee multiple intricate legal projects on billable files.

• Utilize technical expertise to effectively scope and plan legal matters for senior attorneys and clients.

• Propel the adoption of project management best practices within client engagements.

• Tailor work plans and tools to capture essential workflows and deliverables, ensuring adherence to critical timelines.

• Comprehend the litigation process to facilitate proactive discussions regarding workflow structuring.

• Establish clear roles for workflow management and accountability.

• Set service delivery standards to guide and manage the team in prioritizing client satisfaction.

• Develop and monitor resource allocation, communication, and control models tailored to client file requirements.

• Cultivate and strengthen relationships to serve as a trusted advisor to stakeholders.

• Create processes for communication, information sharing, and reporting within the team and to clients.

• Facilitate meetings with internal and external clients, preparing necessary materials and meeting notes.

• Employ problem-solving and critical thinking skills to recommend and implement necessary changes.

• Identify and address risks and issues promptly, communicating them to stakeholders.

• Prepare and present status updates and file health reports to clients, ensuring transparency on file progress.

• Manage internal projects, assist with LPM program management, and fulfill non-billable responsibilities:

• Support the LPM Team in promoting and scaling LPM methodologies across the organization.

• Proactively seek guidance from the LPM Team to take ownership or delegate critical tasks.

• Initiate and conduct after-action reviews to document lessons learned for the enhancement of LPM practices.

• Educate and train legal and business teams on the effective use of LPM tools and methodologies, co-developing training materials as necessary.

• Collaborate with teams across the organization to foster mutual success, contributing to presentations and materials that highlight the value of LPM.

• Undertake additional duties as required.

• Scope and formulate budgets or Alternative Fee Arrangements in collaboration with senior attorneys.

• Work alongside the Finance team to ensure that matter scope, phases, tasks, and fees align with the firm's objectives.

• Monitor and track legal expenditures for clients and firm leadership to optimize revenue and minimize write-offs.

Required Qualifications:


• A combination of qualifications including JD, LL.B., LL.M, or PMP is required.

• Certifications in LPM or related project management fields are advantageous.

• Minimum of 4 years' experience as a lawyer or LPM in a large or medium-sized law firm, professional services firm, or in-house at a major corporation (litigation experience is highly valued), or 5+ years' experience as a project manager in a legal environment.

• A blend of a business degree and substantial experience in a legal, financial, or professional services firm with demonstrated project management capabilities on large or complex files (especially litigation matters) will be considered.

• Proven ability to structure projects of varying sizes, scales, impacts, and risk profiles.

• Excellent written and verbal communication skills, capable of conveying ideas and instructions clearly to diverse stakeholders.

• Experience in developing and implementing training programs and plans.

• Confidence in leading meetings and presenting to audiences, both in-person and virtually.

• Strong leadership qualities to advocate for oneself and others, driving initiatives that yield results.

• History of delivering exceptional client service in managing revenue-generating projects.

• Experience in budgeting and fee estimation is a plus.

• Demonstrated ability to operate in a cross-functional matrix environment.

• Proficient in MS Word, Excel, PowerPoint, and project management tools and methodologies.

• Highly organized, capable of managing multiple projects simultaneously under tight deadlines.

• Detail-oriented and proactive, able to work independently and collaboratively with minimal guidance.

• Takes initiative in identifying opportunities for improvement.

• Embodies the values and objectives of the firm.

• High emotional intelligence and a mindset geared towards innovation and growth.

• Exercises discretion with access to sensitive and confidential information.