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Accounting Representative

2 months ago

Montreal, Quebec, Canada Canadian National Railway Full time
Job Summary

The Composite Accounting Representative - Accounting is a key role within our organization, responsible for achieving Accounts Receivable (AR) targets set out by the Assistant Manager, Collections or Payments. This position requires a thorough understanding of the order to cash pipeline for the Business Unit and industry, as well as the ability to execute collections and payments processing activities.

Key Responsibilities
  • Provide superior customer service, partnering with customers to resolve issues and overcome hurdles for late or non-payment
  • Manage incoming requests from both internal and external customers, supplying necessary information and ensuring prompt follow through
  • Develop an understanding of issues and opportunities, and communicate customer, supplier, and internal matters to other CN departments
  • Provide first line support to resolve customer disputes and facilitate invoice and payment processing
  • Evaluate and escalate issues and challenges that prevent the timely payment of AR to the appropriate department or manager
Requirements

To be successful in this role, you will require:

  • Between 1 to 3 years of relevant experience in AR and collections
  • Bachelor's Degree in Accounting or Finance
  • Chartered Professional Accountant (CPA) Designation
  • Fluent bilingualism in English and French, both written and verbal
  • Knowledge of the railway industry and order to cash processes
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, and Business Objects)
Training and Development

The Composite Accounting Representative - Accounting undergoes a structured 7-week classroom training program, followed by a 5-week on-the-job training with qualified Representatives from the team.