Accounting Representative

1 month ago

Montreal, Quebec, Canada CN Full time
Job Summary

The Accounting Representative – Accounting role at CN is responsible for achieving Accounts Receivable (AR) targets set out by the Assistant Manager, Collections or Payments. The incumbent has a thorough understanding of the order to cash pipeline for the Business Unit and industry. In addition, the role directly contributes to CN's cash flow objectives.

Key Responsibilities

  • Trace amounts owed or information regarding payments for an assigned portfolio of customers.
  • Provide superior customer service, partnering with customers to resolve issues and overcome hurdles for late or non-payment.
  • Manage incoming requests from both internal and external customers, supplying necessary information and ensuring prompt follow through.
  • Develop an understanding of issues and opportunities.
  • Communicate customer, supplier, and internal matters to other CN departments.
  • Provide first line support to resolve customer disputes and facilitate invoice and payment processing.
  • Evaluate and escalate issues and challenges that prevent the timely payment of AR to the appropriate department or manager.
  • Take necessary actions to improve results under the guidance of managers.
  • Handle frequent calls or correspondence within Accounting.

Working Conditions

  • Standard working conditions in an office environment with a regular workweek from Monday to Friday.
  • Must be able to meet tight deadlines, handle pressure and manage stress.

Requirements

  • Between 1 to 3 years of relevant experience in AR and collections.
  • Bachelor's Degree in Accounting or Finance.
  • Chartered Professional Accountant (CPA) Designation.
  • Follows safety procedures, information security instructions and Environmental, Social and Governance (ESG) principles to lead by example.
  • Develops solutions that align with customers' expectations to increase satisfaction.
  • Shares timely information within and across functions to get things done effectively.
  • Collaborates with others.
  • Inspires others with impactful communications and adapts to its audience.
  • Leverages feedback and coaching to improve performance.
  • Applies analytical thinking to make recommendations that pursue sustainable performance.
  • Tracks metrics to achieve ambitious targets and holds self and others accountable to meet performance expectations.
  • Deals with pressure and change by staying calm to quickly adapt to changes.
  • Fluently bilingual both written and verbal (English, French).
  • Knowledge of the railway industry and order to cash processes.
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, and Business Objects).
  • Knowledge of Systems, Applications and Products (SAP).

Training

The Accounting Representative – Accounting undergoes a structured 7-week classroom training program where the incumbent learns about CN's business, invoicing and collection processes and policies as well as systems used to support accounts receivable activities. The classroom training integrates learning the curriculum with instruction on the theory and use of practical examples. Following successful completion of the formal classroom training, there is a 5-week on-the-job training with qualified Representatives from the team.

  • Accounting Representative

    2 weeks ago

    Montreal, Quebec, Canada Canadian National Railway Full time

    Job SummaryThe Composite Accounting Representative - Accounting is responsible for achieving Accounts Receivable (AR) targets set out by the Assistant Manager, Collections or Payments. This role is accountable for executing collections and payments processing activities, and acting as the first line resolution of issues related to AR for a portfolio of...

  • Account Representative

    3 weeks ago

    Montreal, Quebec, Canada NBC Full time

    Account RepresentativeAt NBC, we're seeking a highly skilled Account Representative to join our Commercial Banking team. As an Account Representative, you will play a key role in building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.Key Responsibilities:Develop and maintain a deep...

  • Accounting Representative

    1 month ago

    Montreal, Quebec, Canada CN Full time

    Job SummaryThe Composite Accounting Representative – Accounting plays a pivotal role in driving CN's cash flow objectives by achieving Accounts Receivable (AR) targets set by the Assistant Manager, Collections or Payments. This position requires a deep understanding of the order to cash pipeline for the Business Unit and industry.Key ResponsibilitiesTrace...

  • Accounting Representative

    2 months ago

    Montreal, Quebec, Canada CN Full time

    Job SummaryThe Composite Accounting Representative – Accounting plays a pivotal role in driving CN's cash flow objectives by achieving Accounts Receivable (AR) targets set by the Assistant Manager, Collections or Payments. This position requires a deep understanding of the order to cash pipeline for the Business Unit and industry.Key ResponsibilitiesTrace...

  • Accounting Representative

    1 month ago

    Montreal, Quebec, Canada CN Full time

    Job SummaryThe Composite Accounting Representative – Accounting plays a pivotal role in driving CN's cash flow objectives by achieving Accounts Receivable (AR) targets set by the Assistant Manager, Collections or Payments. This position requires a deep understanding of the order to cash pipeline for the Business Unit and industry.Key ResponsibilitiesTrace...

  • Accounting Representative

    2 months ago

    Montreal, Quebec, Canada CN Full time

    Job SummaryThe Composite Accounting Representative – Accounting plays a pivotal role in driving CN's cash flow objectives by achieving Accounts Receivable (AR) targets set by the Assistant Manager, Collections or Payments. This position requires a deep understanding of the order to cash pipeline for the Business Unit and industry.Key ResponsibilitiesTrace...

  • Accounting Representative

    1 month ago

    Montreal, Quebec, Canada CN Full time

    Job SummaryThe Composite Accounting Representative – Accounting plays a pivotal role in driving CN's cash flow objectives by achieving Accounts Receivable (AR) targets set by the Assistant Manager, Collections or Payments. This position requires a deep understanding of the order to cash pipeline for the Business Unit and industry.Key ResponsibilitiesTrace...

  • Accounting Representative

    1 month ago

    Montreal, Quebec, Canada CN Full time

    Job SummaryThe Composite Accounting Representative – Accounting plays a pivotal role in driving CN's cash flow objectives by achieving Accounts Receivable (AR) targets set by the Assistant Manager, Collections or Payments. This position requires a deep understanding of the order to cash pipeline for the Business Unit and industry.Key ResponsibilitiesTrace...

  • Accounting Representative

    3 weeks ago

    Montreal, Quebec, Canada CN Full time

    Job SummaryThe Accounting Representative is responsible for achieving Accounts Receivable (AR) targets set out by the Assistant Manager, Collections or Payments. This role requires a thorough understanding of the order to cash pipeline for the Business Unit and industry. The incumbent will contribute to CN's cash flow objectives by executing collections and...

  • Account Management Representative

    3 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Description:The Account Management Representative is responsible for retaining and growing UPS Capital's customer business. He/She uses available resources to learn customers' businesses, identify business needs, and proactively contact customers to review UPS Capital's products and services and meet their needs.This position is responsible for...

  • Account Representative

    4 weeks ago

    Montreal, Quebec, Canada NBC Full time

    {"h1": "Account Representative Job Description", "p": "At National Bank, we're looking for a skilled Account Representative to join our Commercial Banking team. As an Account Representative, you'll play a key role in building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth. Key...

  • Account Representative

    4 weeks ago

    Montreal, Quebec, Canada NBC Full time

    {"h1": "Account Representative Job Description", "p": "At National Bank, we're looking for a skilled Account Representative to join our Commercial Banking team. As an Account Representative, you'll play a key role in building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth. Key...

  • Account Management Representative

    1 month ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: Account Management RepresentativeUPS Canada is seeking a highly motivated and results-driven Account Management Representative to join our team. As an Account Management Representative, you will be responsible for retaining and growing our customer business by identifying business needs, proactively contacting customers, and providing solutions to...

  • Account Management Representative

    1 month ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: Account Management RepresentativeUPS Canada is seeking a highly motivated and results-driven Account Management Representative to join our team. As an Account Management Representative, you will be responsible for retaining and growing our customer business by identifying business needs, proactively contacting customers, and providing solutions to...

  • Account Representative

    3 weeks ago

    Montreal, Quebec, Canada NBC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Account Representative to join our Commercial Banking team at NBC. As an Account Representative, you will be responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and driving business growth.Key Responsibilities:Open commercial...

  • Accounting Representative

    3 weeks ago

    Montreal, Quebec, Canada Disability Solutions Full time

    Job SummaryThe Accounting Representative is responsible for achieving Accounts Receivable (AR) targets set out by the Assistant Manager, Collections or Payments. The incumbent has a thorough understanding of the order to cash pipeline for the Business Unit and industry. In addition, the role directly contributes to CN's cash flow objectives. Specifically,...

  • Account Service Representative

    3 weeks ago

    Montreal, Quebec, Canada Long & McQuade Limited Full time

    Job DescriptionWe are seeking a highly skilled Account Service Representative to join our team at Long & McQuade Limited. As an Account Service Representative, you will be responsible for managing customer accounts, processing credit applications, and providing exceptional customer service.Key Responsibilities:Manage customer accounts, including collections,...

  • Account Service Representative

    4 weeks ago

    Montreal, Quebec, Canada Long & McQuade Limited Full time

    Job SummaryWe are seeking a highly skilled and organized Account Service Representative to join our team at Long & McQuade Limited. As an Account Service Representative, you will be responsible for managing customer accounts, processing credit applications, and providing exceptional customer service.Key ResponsibilitiesManage customer accounts, including...

  • Account Service Representative

    4 weeks ago

    Montreal, Quebec, Canada Long & McQuade Limited Full time

    Job SummaryWe are seeking a highly skilled and organized Account Service Representative to join our team at Long & McQuade Limited. As an Account Service Representative, you will be responsible for managing customer accounts, processing credit applications, and providing exceptional customer service.Key ResponsibilitiesManage customer accounts, including...

  • Account Services Representative

    2 months ago

    Montreal, Quebec, Canada Long & McQuade Limited Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Account Services Representative to join our team at Long & McQuade Limited. As an Account Services Representative, you will be responsible for managing customer accounts, providing exceptional customer service, and working closely with our sales team to drive business growth.Key...