Account Service Representative

1 month ago


Montreal, Quebec, Canada Long & McQuade Limited Full time

Job Description

We are seeking a highly skilled Account Service Representative to join our team at Long & McQuade Limited. As an Account Service Representative, you will be responsible for managing customer accounts, processing credit applications, and providing exceptional customer service.

Key Responsibilities:

  1. Manage customer accounts, including collections, credit approvals, and account maintenance
  2. Process credit applications and provide timely responses to customers
  3. Provide exceptional customer service, both in-store and over the phone
  4. Work with customers to resolve account issues and provide solutions
  5. Collaborate with internal teams to ensure seamless account management

Requirements:

  1. Excellent communication and interpersonal skills
  2. Ability to work in a fast-paced environment and prioritize tasks effectively
  3. Basic knowledge of Microsoft Office (Excel, Word, Outlook)
  4. Experience with consumer credit and collections an asset

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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