Account Service Representative

4 weeks ago


Montreal, Quebec, Canada Long & McQuade Limited Full time

Job Summary

We are seeking a highly skilled and organized Account Service Representative to join our team at Long & McQuade Limited. As an Account Service Representative, you will be responsible for managing customer accounts, processing credit applications, and providing exceptional customer service.

Key Responsibilities

  1. Manage customer accounts, including collections, credit approvals, and account maintenance
  2. Process credit applications and make informed decisions on credit approvals
  3. Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  4. Work closely with internal teams to ensure seamless account management and customer satisfaction
  5. Stay up-to-date with industry trends and regulatory requirements to ensure compliance

Requirements

  1. High school diploma or equivalent required; post-secondary education in a related field an asset
  2. Minimum 2 years of experience in a customer-facing role, preferably in a financial services or collections environment
  3. Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders
  4. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  5. Basic knowledge of Microsoft Office (Excel, Word, Outlook) and ability to learn new software systems quickly

What We Offer

Long & McQuade Limited offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for financial services, we encourage you to apply for this exciting opportunity.



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