Manufacturing System Administrator

2 days ago

Markham, Ontario, Canada Giesecke+Devrient Full time

Job Summary

The Manufacturing System Administrator is a key role within Giesecke+Devrient, responsible for overseeing the smooth and efficient operation of the Manufacturing System. This includes its integration with other software tools required for the day-to-day operation of the business. The incumbent is a Subject Matter Expert, with oversight for all configuration, user, and reporting activities associated with the system, its key components, and user activities.

In performing these duties, the Manufacturing System Administrator will be required to liaise regularly and collaborate with other departments and functions, such as Operations, IT, Client Services, PMO, Sales, and Finance. These duties will also require interaction with all levels of the organization, from production operators and management to the Executive management team, and the incumbent will be expected to communicate effectively and professionally at all levels.

Responsibilities

  • Engage with Operations management and staff to collect requirements, design, develop, and deliver reports using Excel and database tools.
  • Manage application configuration of the Manufacturing System.
  • Maintain required 'Tactic' scheduling system reporting using Web Services Banded Report Writer.
  • Manage and oversee daily monitoring and fixes for Database and application issues, including troubleshooting of application, configuration, and user issues.
  • Provide expert support, maintain, and configure the 'Tactic' scheduling system and associated integration with the Manufacturing System.
  • Manage and oversee the training of G+D users, including the creation of associated documents as required.
  • Maintain DCT Helper Application (sensors) which requires working knowledge of C#.NET, including custom controls, HTML, and web pages, and 'screen scraping' methodologies.
  • Oversee and manage vendor relationships to ensure the efficient operation of the Manufacturing System and tools.
  • Provide expertise and input for projects and initiatives involving the Manufacturing System and tools.
  • Maintain and oversee physical plant and system hardware in close collaboration with IT.
  • Maintain the B1 (programming routines) Service Interface Database, including edit and configuration.
  • Configure and manage print queues and Manufacturing System ticket printers.
  • Coordinate with IT to oversee the setup and configuration of data collection terminals.
  • Oversee and manage application patches and license files in close collaboration with IT.
  • Other duties as assigned.

Qualifications, Experience, and Educational Requirements

  • 3-5 years' hands-on work experience (user as opposed to developer) with database and reporting.
  • 2-3 years of experience creating.NET applications.
  • 2-3 years of experience creating Windows Services in.NET.

Skills and Competencies

  • Technologies in a manufacturing or engineering environment.
  • Ability to translate complex technical details into workable general scenarios within the business structure.
  • Strong communicator with an ability to relate business requirements to technical solutions, across various departments and functions, and between levels.
  • Creative problem solver with a strong desire to learn and develop.
  • Strong analytical skills.
  • Proven work experience in coordinating/overseeing the activities of outside vendors.
  • Working knowledge of SAP is considered an asset.
  • Working knowledge of SQL (query language) & SQL Server experience as an asset.
  • Intermediate knowledge of Excel Macros (VBA).
  • Intermediate knowledge of VB and/or C#.
  • Intermediate knowledge of HTML / CSS / JavaScript.
  • Basic to a good understanding of XML.
  • Basic to a good understanding of Windows Services.
  • Basic to a good understanding of 'screen scraping' techniques (e.g. using VB, C# or similar).
  • Intermediate working knowledge of how to use MS Office applications for generating technical charts, diagrams, and flowcharts.

Education

  • BSc and/or equivalent work experience.

Working Conditions

  • While the majority of the work will be typical office/workstation in nature, there is a frequent need to interact directly with the operations management team, staff, and environment.
  • Some physical work required related to the implementation and setup of hardware, installing hardware components, basic wiring hookup, etc.
  • Given this position's key role as Subject Matter Expert and administrator for the Manufacturing System, there is the potential for support outside of normal working hours, including weekends or holidays.
  • Infrequent travel is required to support the same activities in the Dorval facility of the Canadian operation.

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