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IT Systems Administrator

2 months ago

Markham, Ontario, Canada Multimatic Inc. Full time

Job Summary:

Multimatic Inc. is seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems, networks, and infrastructure.

Key Responsibilities:

  • Provide technical support and troubleshooting for computer systems, networks, and infrastructure.
  • Perform routine maintenance tasks, including system updates, backups, and disaster recovery.
  • Assist with the design, implementation, and ongoing support of new software and automation processes.
  • Oversee troubleshooting for system errors and provide helpdesk support for network issues.
  • Provide technical support either by phone, remote access, or site visits as needed.
  • Evaluate connectivity issues, equipment, and software.
  • Modify configurations, utilities, software, etc.
  • Set up equipment for new users.
  • Install, test, and monitor servers and new software.
  • Assist with servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.
  • Manage system backups/disaster recovery.
  • Responsible for server capacity, storage planning, and database performance.
  • Setup and configuration Avaya phone sets.
  • Manage and setup HPC Linux clusters.
  • Supports and adheres to policies, procedures, and operational guidelines related to established quality management system (TS 16949).
  • Maintains working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner.

Qualifications:

  • Bachelor's degree in computer science, information systems, or related field preferred.
  • 3-5 years of system administration experience.
  • Experience in multiple OS platforms including Windows 10 and Linux (RHEL/Centos and Ubuntu/Debian).
  • Experience in Linux administration.
  • Experience with scripting and automation tools including Powershell, VBScript, Python, BASH, and batch scripts.
  • Working experience with VMware ESXI server and Windows ActiveDirectory environment.
  • Able to work alone and within a team.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Excellent verbal and written communication skills.
  • Comfortable in a diverse and fast-paced environment.
  • Experience working with network and server management support.
  • Up-to-date knowledge of new systems, information, software, and upgrades.