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Quality Control Engineer in Manufacturing
3 months ago
Reporting to the Quality Manager, the Quality Assurance Manufacturing Engineer plays a crucial role in assessing processes to identify root causes and impacts of non-conformities. This position focuses on enhancing processes to ensure quality assurance, minimizing cycle times, and supporting LEAN initiatives. The engineer is responsible for tracking corrective actions stemming from Non-Conformance Reports (NCR) to ensure they are completed and maintained effectively. Additionally, this role involves supervising tests on raw materials, in-process evaluations, and finished product samples throughout the manufacturing cycle, while mentoring lab personnel to ensure adherence to quality standards.
Key Responsibilities- Conduct Non-conformance (NCR) investigations, ensuring accurate identification of root causes and documentation of both immediate and long-term corrective actions.
- Utilize quality improvement programs to monitor product quality and scrap rates, conducting error analyses and implementing Continuous Improvement Processes.
- Engage in troubleshooting, Failure Mode and Effects Analysis (FMEA), and lead corrective action teams to emphasize the significance of measurement and compliance with the Quality Management System.
- Evaluate manufacturing processes and perform measurement system analyses, including statistical process control, while preparing reports that analyze data and recommend continuous improvement initiatives.
- Investigate and resolve quality-related issues or defects within the manufacturing process.
- Develop and implement quality control protocols and standards for manufacturing processes, ensuring operations align with approved Control Plans and Quality Management System (QMS) standards.
- Create and maintain material Order Specifications for raw materials.
- Review and analyze test outcomes to confirm compliance with quality standards, addressing any discrepancies.
- Analyze Failure Analysis Reporting (FAR) data and trends to promote continuous improvement initiatives.
- Establish, implement, and uphold quality control processes for laboratory testing.
- Identify and enhance testing procedures and quality control measures to improve accuracy and efficiency.
- Conduct regular inspections and audits of manufacturing processes to ensure adherence to quality standards.
- Collaborate with cross-functional teams and external partners to integrate quality considerations into product design and manufacturing processes.
- Provide training and support to manufacturing personnel regarding quality standards and best practices.
- Oversee or conduct testing and validation of new manufacturing processes or equipment.
- Ensure that new processes are validated and meet the required quality and performance standards prior to full-scale implementation.
- Support all departments on quality-related matters.
- Participate as a member of the Quality team, assisting in special projects and decision-making as necessary.
- Assist other Quality Management team members with audits, NCR investigations, Environmental Health & Safety duties, and other product development activities as required.
- Adhere to Environmental, Health & Safety policies and report any hazards or incidents to the supervisor.
- Serve as a backup for other Quality Engineers.
- Maintain a clean and organized laboratory environment.
- Perform other duties as assigned.
Work Experience:
- At least 5 years of experience in quality assurance within a manufacturing setting, ideally in the card production sector.
- Experience with LEAN methodologies and Six Sigma is advantageous.
- Familiarity with quality management systems (QMS) and standards such as ISO 9001.
- Proficient in interpreting engineering drawings, specifications, and technical documents.
Skills and Competencies:
- Strong communication skills, both written and verbal.
- Exceptional investigation, problem-solving, and interpersonal abilities.
- Capability to perform root cause analysis of quality issues in a manufacturing context using methodologies like 8D and FMEA.
- Knowledge of relevant ISO/ANSI/CQM standards for cards and related devices is preferred.
- Experience in ISO 9001/14001/45001 certified organizations, supporting ongoing compliance and maintenance of these certifications.
- Proficient in MS Excel, Word, PowerPoint, and Outlook.
- Experience with statistical process control (SPC) methods and tools for data analysis.
Education:
- Bachelor's degree in a relevant field or equivalent experience.
- 50% office environment with 50% exposure to the plant (lab coat and safety shoes required).
- May require prolonged periods of sitting while working at a computer.
- Overtime may be necessary.
- Occasional travel may be required.
*This job description is not exhaustive. The hired candidate will also undertake other reasonable related business duties as assigned by the supervisor. The company reserves the right to revise or change job duties as necessary. This job description does not constitute a written or implied employment contract.
Giesecke+Devrient ePayments Canada Inc. is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Accommodation will be provided upon request during the hiring process.
By applying to this position, you confirm that you possess either Canadian citizenship, permanent resident status, or a valid work permit.
Please note: Reference Checks and Credit, Criminal Background Checks will be conducted on suitably qualified candidates. Your application will be retained on file for up to two years.
