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Information Technology Systems Administrator

3 months ago

Markham, Ontario, Canada Hour Consulting Full time

Hour Consulting, a prominent player in the printing sector in Canada, is seeking a skilled IT Systems Administrator to manage, maintain, and enhance their technology infrastructure.

With over two decades of experience, Hour Consulting is committed to revolutionizing the printing and packaging industry. Their vibrant team of over 150 professionals has generated more than $40 million in sales, catering to over 20,000 clients across North America. They foster an inclusive culture where every employee's ideas are valued, emphasizing experience but not making it a prerequisite. The primary focus of this role is to ensure the secure and efficient operation of hardware, software, networks, and systems that support daily business activities.

The key responsibilities include:

Information Technology Duties:
  1. Install, configure, and maintain servers, hardware, software, and network components to guarantee optimal performance and security.
  2. Monitor system performance, troubleshoot issues, implement solutions, and provide technical support as needed.
  3. Manage user accounts, permissions, and access controls for various systems and applications.
  4. Conduct regular system backups, updates, and patches to ensure data integrity and protect against potential threats.
  5. Collaborate with other IT professionals and cross-functional teams to support project execution and ongoing maintenance.
  6. Develop, document, and uphold IT policies, procedures, and best practices to ensure consistent and efficient operations.
  7. Mentor junior team members and offer technical guidance.
  8. Act as the primary contact for IT-related inquiries, delivering prompt and effective resolutions.
  9. Ensure compliance with relevant regulations and industry standards, including data protection and privacy laws.
General and Administrative Responsibilities:
  1. Maintain regular communication with the executive team and colleagues, providing updates on IT-related matters.
  2. Work closely with the production team to provide necessary support.
  3. Adhere to established systems and procedures as outlined in the company’s procedure manual.
  4. Perform additional duties as assigned.
Candidate Profile:
  1. 3-5 years of experience in system administration, network administration, or a related field.
  2. Relevant certifications are preferred, such as CompTIA A+, Network+, Security+, Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA).
  3. Bachelor's degree in Computer Science, Information Technology, or a related discipline.
  4. At least 2 years of experience in Google Workspace administration.
  5. Familiarity with Palo Alto Firewall and VPN Clients with Duo is a plus.
  6. 2+ years of client-facing experience.
  7. Strong understanding of operating systems, particularly Windows and Linux, along with networking concepts and protocols.
  8. Knowledge of virtualization technologies, cloud computing, and various IT tools, including remote monitoring and management (RMM) systems.
  9. Proficiency in scripting languages such as PowerShell, Bash, or Python is advantageous.
  10. Experience with database management and administration, including SQL and NoSQL systems.
  11. Exceptional problem-solving, analytical, and communication skills.
  12. Ability to work independently and collaboratively, effectively managing multiple tasks and projects.

This position offers the opportunity to be part of a team that emphasizes:

  1. Work-Life Harmony: They prioritize a healthy balance between work and personal life.
  2. Rapid Growth: Their double-digit growth over the past five years reflects their dedication to innovation and excellence.
  3. Dynamic & Agile Environment: Experience the stability of an established business combined with the excitement of a rapidly growing startup.