Strategic Account Director
4 days ago
We are seeking a highly skilled Strategic Account Director to join our team at Plusgrade Inc. As a key member of our organization, you will be responsible for managing a portfolio of strategic partners, supporting them to develop and execute growth plans that drive revenue and deepen engagement.
Key Responsibilities- Account Management: Own and manage a portfolio of key strategic accounts, exceeding revenue targets and driving deeper engagement.
- Strategic Planning: Build and develop strategic account plans (ADPs) with partners, defining business goals and objectives, and implementing customized plans to achieve them.
- Execution and Collaboration: Orchestrate the execution of ADPs with the Partner Success Manager, aligning with other stakeholders and ensuring seamless experiences.
- Relationship Building: Build strong, long-term relationships with key decision-makers, becoming a trusted advisor and champion for their success.
- Negotiation and Contract Renewals: Negotiate and close on contract renewals, leveraging your deep understanding of partner needs and our value proposition.
- Cross-Functional Collaboration: Partner with internal teams (Product, Marketing, Finance, etc.) to drive successful outcomes and ensure seamless experiences.
- Data Analysis and Insights: Analyze data and measure results, providing insights and recommendations to optimize client engagement and maximize value.
- Proactive Problem-Solving: Identify and proactively address partner needs, staying ahead of the curve and anticipating challenges and opportunities before they arise.
- Experience: 10+ years of experience in account management, ideally with a focus on strategic accounts.
- Track Record: Proven track record of exceeding revenue targets and driving significant account growth.
- Sales Cycle Expertise: Deep understanding of sales cycles and the ability to navigate high-level stakeholder relationships.
- Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Communication and Interpersonal Skills: Exceptional communication and interpersonal skills, with the ability to build trust and influence at all levels.
- Strategic Thinking: Strategic thinking and a consultative approach, with the ability to tailor solutions to unique client needs.
- Passion for Excellence: A passion for exceeding expectations and a relentless drive to win.
Plusgrade Inc. is an equal-opportunity employer committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law.
We believe in diversity and inclusivity, and our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team, and the successful candidate(s) will go through the following recruitment process:
- Recruiter Phone Interview
- Hiring Manager Interview
- Take-home Assessment or remote coding exercise (if applicable)
- Team Interview
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