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Strategic Account Director
2 months ago
We are seeking a highly skilled and experienced Strategic Account Director to join our team at DEPT. As a key member of our Personalized Creative team, you will be responsible for building and maintaining strong relationships with our clients, providing strategic input, and overseeing the delivery of integrated campaigns.
Key Responsibilities- Client Relationship Management: Build and maintain strong relationships with clients at all levels, providing strategic input and ensuring successful delivery of campaigns.
- Campaign Management: Oversee the delivery of integrated campaigns, ensuring efficient, accurate, and smooth delivery between all teams.
- Project Management: Manage client briefs from start to finish, planning, assigning, and reviewing creative work, and managing the overall agency workload in partnership with the client services and senior design team.
- Team Leadership: Lead and manage a team of account managers, ensuring they have the necessary skills and resources to deliver high-quality work.
- Business Development: Identify new business opportunities and contribute to the development of pitches and proposals.
- Process Improvement: Ensure processes are followed and that there is consistent professional delivery (to brief).
- Experience: Proven experience in account management, preferably in a digital agency environment.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members. Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
- Leadership: Ability to lead and manage a team, with a focus on developing and mentoring team members.
- Commercial Awareness: Strong commercial awareness, with the ability to manage budgets and identify new business opportunities.
DEPT is a global digital agency that helps businesses succeed in a rapidly changing world. We are committed to making a positive impact on the planet and have been certified as Climate Neutral and B Corporation since 2021. We are proud to be an equal opportunity workplace that seeks to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, skills, and perspectives.