Receivables Management Specialist

3 weeks ago

Markham, Ontario, Canada Black & McDonald Limited Full time

POSITION OVERVIEW

At Black & McDonald Limited, we are expanding our Southern Ontario Facility Management Operations team. We are looking for a meticulous and proactive individual to fill the role of Receivables Management Specialist. This position is ideal for those who are detail-oriented and focused on client satisfaction while seeking to maximize opportunities.

The Receivables Management Specialist will be based in Markham and will report to the Regional Controller. Key responsibilities include, but are not limited to:

  • Engaging with clients through various communication channels to initiate collection efforts
  • Keeping thorough records of customer interactions and collection activities for follow-up
  • Addressing and resolving customer inquiries with discretion and efficiency
  • Monitoring accounts for overdue payments and executing collection procedures
  • Processing customer payments and preparing daily bank deposits
  • Applying payments within the JDE accounting system
  • Handling customer Visa transactions and confirming approvals
  • Generating and distributing customer statements as necessary
  • Collaborating daily with Billing Administrators, Controllers, and Project Managers regarding collection matters
  • Requesting credit checks for customers and vendors from credit bureaus
  • Facilitating the setup of new customer accounts and ensuring accuracy
  • Completing direct deposit forms for customers as required
  • Reconciling accounts receivable ledgers to confirm all payments are recorded correctly
  • Conducting account reconciliations and resolving any discrepancies
  • Preparing periodic reports as needed
  • Leading regular A/R review meetings with operational teams for challenging accounts
  • Fostering positive relationships with clients to enhance collection effectiveness
  • Performing additional duties as assigned

SKILL REQUIREMENTS

  • Strong communication abilities
  • High attention to detail and accuracy
  • Excellent organizational and time management skills
  • Outstanding interpersonal and customer service capabilities
  • Strong work ethic and accountability
  • Innovative problem-solving skills
  • Ability to work collaboratively within a team

EDUCATIONAL BACKGROUND

  • Preferred post-secondary education

EXPERIENCE REQUIREMENTS

  • Minimum of 5 years in Accounts Receivable or Collections within a B2B context, ideally in the construction sector
  • Familiarity with ERP accounting software

ADDITIONAL SKILLS AND REQUIREMENTS

Proficient understanding of:

  • Financial statements and their interpretation
  • Standard accounting practices and procedures
  • Experience with prompt payment legislation and construction liens is advantageous
  • Effective organization and time management

Proficient in:

  • MS Office Suite (Word, Excel, Outlook, Project)
  • JD Edwards or Oracle-based ERP systems
  • Willingness to travel locally for business purposes
  • Valid G driver's license

Black & McDonald Limited is committed to inclusivity and encourages applications from individuals requiring accessibility accommodations. Such accommodations are available upon request throughout the recruitment and selection process.

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