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Receivables Management Specialist
2 months ago
ABOUT THIS POSITION
Black & McDonald Limited is expanding its Southern Ontario Facility Management Operations team. We are in search of a meticulous and dedicated professional to take on the role of Receivables Management Specialist. This position is ideal for individuals who are detail-oriented, innovative, and possess a strong customer service orientation.
The Receivables Management Specialist will be based in Markham and will report to the Regional Controller. Key responsibilities include, but are not limited to:
- Engaging with clients through various communication channels to initiate collection efforts
- Keeping thorough records of customer interactions and collection activities for future reference
- Addressing and resolving customer inquiries with confidentiality and efficiency
- Monitoring accounts for overdue payments and implementing collection strategies
- Processing customer payments and preparing daily bank deposits
- Recording deposits in the JDE accounting system
- Handling customer Visa transactions and providing confirmation to clients
- Generating and distributing customer statements as necessary
- Collaborating daily with Billing Administrators, the Controller, and Project Managers regarding collection matters
- Requesting credit checks for customers/vendors from credit bureaus
- Facilitating the setup of new customer accounts and ensuring all information is accurate
- Completing direct deposit forms for customers as required
- Reconciling accounts receivable ledgers to ensure accurate payment postings
- Conducting account reconciliations and resolving any discrepancies
- Preparing periodic reports as needed
- Leading regular A/R review meetings with operational teams for accounts requiring attention
- Fostering positive relationships with clients to enhance collection efforts
- Performing additional duties as assigned
SKILL REQUIREMENTS
- Strong communication abilities
- High attention to detail and accuracy
- Excellent organizational and time management skills
- Outstanding interpersonal and customer service capabilities
- Strong work ethic and accountability
- Problem-solving aptitude and innovative thinking
- Ability to work collaboratively within a team
EDUCATIONAL BACKGROUND
- Preferred post-secondary education
EXPERIENCE REQUIREMENTS
- Minimum of 5 years in Accounts Receivable or Collections within a B2B context, ideally in the construction sector
- Familiarity with ERP accounting software
ADDITIONAL SKILLS AND REQUIREMENTS
Proficient understanding of:
- Financial statements and their interpretation
- Standard accounting practices and methodologies
- Knowledge of prompt payment legislation and construction liens is advantageous
- Effective organization and time management
Proficient in:
- MS Office Suite (Word, Excel, Outlook, Project)
- JD Edwards or similar Oracle-based ERP systems
- Willingness to travel locally for business purposes
- Valid G driver's license
Black & McDonald Limited is committed to fostering an inclusive environment and encourages applications from individuals requiring accessibility accommodations. Such accommodations are available upon request throughout the recruitment and selection process.