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Receivables Management Specialist

2 months ago


Markham, Ontario, Canada Black & McDonald Limited Full time

ABOUT THIS POSITION

Black & McDonald Limited is expanding its Southern Ontario Facility Management Operations team. We are in search of a meticulous and dedicated professional to take on the role of Receivables Management Specialist. This position is ideal for individuals who are detail-oriented, innovative, and possess a strong customer service orientation.

The Receivables Management Specialist will be based in Markham and will report to the Regional Controller. Key responsibilities include, but are not limited to:

  • Engaging with clients through various communication channels to initiate collection efforts
  • Keeping thorough records of customer interactions and collection activities for future reference
  • Addressing and resolving customer inquiries with confidentiality and efficiency
  • Monitoring accounts for overdue payments and implementing collection strategies
  • Processing customer payments and preparing daily bank deposits
  • Recording deposits in the JDE accounting system
  • Handling customer Visa transactions and providing confirmation to clients
  • Generating and distributing customer statements as necessary
  • Collaborating daily with Billing Administrators, the Controller, and Project Managers regarding collection matters
  • Requesting credit checks for customers/vendors from credit bureaus
  • Facilitating the setup of new customer accounts and ensuring all information is accurate
  • Completing direct deposit forms for customers as required
  • Reconciling accounts receivable ledgers to ensure accurate payment postings
  • Conducting account reconciliations and resolving any discrepancies
  • Preparing periodic reports as needed
  • Leading regular A/R review meetings with operational teams for accounts requiring attention
  • Fostering positive relationships with clients to enhance collection efforts
  • Performing additional duties as assigned

SKILL REQUIREMENTS

  • Strong communication abilities
  • High attention to detail and accuracy
  • Excellent organizational and time management skills
  • Outstanding interpersonal and customer service capabilities
  • Strong work ethic and accountability
  • Problem-solving aptitude and innovative thinking
  • Ability to work collaboratively within a team

EDUCATIONAL BACKGROUND

  • Preferred post-secondary education

EXPERIENCE REQUIREMENTS

  • Minimum of 5 years in Accounts Receivable or Collections within a B2B context, ideally in the construction sector
  • Familiarity with ERP accounting software

ADDITIONAL SKILLS AND REQUIREMENTS

Proficient understanding of:

  • Financial statements and their interpretation
  • Standard accounting practices and methodologies
  • Knowledge of prompt payment legislation and construction liens is advantageous
  • Effective organization and time management

Proficient in:

  • MS Office Suite (Word, Excel, Outlook, Project)
  • JD Edwards or similar Oracle-based ERP systems
  • Willingness to travel locally for business purposes
  • Valid G driver's license

Black & McDonald Limited is committed to fostering an inclusive environment and encourages applications from individuals requiring accessibility accommodations. Such accommodations are available upon request throughout the recruitment and selection process.