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Receivables Management Specialist

2 months ago

Markham, Ontario, Canada Black & McDonald Limited Full time

POSITION OVERVIEW

Black & McDonald Limited is expanding its Southern Ontario Facility Management Operations team. We are looking for a meticulous and organized professional to take on the role of Receivables Management Specialist. This position is ideal for individuals who are detail-oriented and possess a strong client-service mindset.

The Receivables Management Specialist will be based in Markham and will report to the Regional Controller. Key responsibilities include:

  • Engaging with clients to initiate collection efforts through various communication channels.
  • Maintaining comprehensive records of customer interactions and collection activities.
  • Addressing and resolving customer inquiries with discretion and efficiency.
  • Monitoring accounts for overdue payments and taking appropriate collection actions.
  • Processing customer payments and preparing daily bank deposits.
  • Recording deposits in the JDE accounting system.
  • Facilitating customer Visa payment transactions and confirming approvals.
  • Generating and distributing customer statements as necessary.
  • Collaborating daily with Billing Administrators, Controllers, and Project Managers regarding collection matters.
  • Requesting credit checks for customers and vendors as needed.
  • Completing new customer setup requests and ensuring all documentation is accurate.
  • Assisting customers with direct deposit forms as required.
  • Reconciling accounts receivable ledgers to ensure all transactions are accurately recorded.
  • Conducting account reconciliations and resolving any discrepancies.
  • Preparing periodic reports as required.
  • Leading regular A/R review meetings with operational teams to address problematic accounts.
  • Fostering positive relationships with clients to enhance collection efforts.
  • Performing additional duties as assigned.

COMPETENCY REQUIREMENTS

  • Strong communication skills.
  • High attention to detail and accuracy.
  • Excellent organizational and time management abilities.
  • Outstanding interpersonal and customer service skills.
  • Demonstrated work ethic and accountability.
  • Problem-solving and innovative thinking.
  • Ability to work collaboratively within a team.

EDUCATION REQUIREMENTS

  • Preferred post-secondary education.

WORK EXPERIENCE REQUIREMENTS

  • Minimum of 5 years of experience in Accounts Receivable or Collections within a B2B setting, ideally in the construction sector.
  • Familiarity with ERP accounting software.

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

Proficient understanding of:

  • Financial statements and their interpretation.
  • Established accounting practices and methodologies.
  • Knowledge of prompt payment legislation and construction liens is advantageous.
  • Effective organization and time management skills.

Proficient in:

  • MS Office Suite (Word, Excel, Outlook, Project).
  • JD Edwards or similar Oracle-based ERP systems.
  • Willingness to travel locally for business purposes.
  • Possession of a valid G driver's license.

Black & McDonald Limited is committed to inclusivity and encourages applications from individuals requiring accessibility accommodations. Such accommodations are available upon request throughout the recruitment and selection process.