Restaurant Supervisor
2 weeks ago
Freshii Emerald Hills is seeking a highly motivated and experienced Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and food quality in our restaurant.
Key Responsibilities- Leadership and Team Management
- Supervise and train a team of 5-10 staff members to ensure excellent customer service and food preparation.
- Establish and maintain a positive and productive work environment.
- Food Safety and Quality Control
- Ensure that all food and kitchen supplies are requisitioned and stored properly.
- Conduct regular quality control checks to ensure that food meets our high standards.
- Customer Service and Relations
- Address customer complaints and concerns in a professional and courteous manner.
- Ensure that all customer interactions are positive and memorable.
- Administrative and Reporting
- Prepare and submit reports on sales, stock, and wastage.
- Maintain accurate records of stock, repairs, and sales.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a food service or restaurant environment.
- Work Environment
- Fast-paced environment with a combination of sitting, standing, and walking.
- Standing for extended periods.
- Physically demanding.
- Personal Qualities
- Client focus.
- Flexibility.
- Team player.
- Initiative.
This is a permanent position with 35 hours of work per week. The work language is English.
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