Culinary Operations Supervisor

4 weeks ago

London, Ontario, Canada Wild Wing Full time
Job Overview

We are seeking a dedicated **Food Service Supervisor** to oversee our culinary operations at Wild Wing. This role is essential in ensuring the smooth functioning of our dining services and maintaining high standards of food quality and customer satisfaction.

Employment Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 35 to 44 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate
Work Environment
  • Exposure to various odours
  • Work in a hot environment
Responsibilities
  • Develop and implement strategies to meet work schedules effectively.
  • Order food and kitchen supplies as needed.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Train staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the ingredients and supplies necessary for meal preparation.
  • Recruit food service personnel.
  • Ensure food quality and service meet established standards.
  • Prepare budgets and cost estimates for operations.
  • Address and resolve customer complaints or concerns promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit detailed reports as required.
  • Compile food order summaries for the chef.
  • Possess knowledge of the culinary styles offered by the establishment.
  • Oversee the assembly of food trays and the delivery of food trolleys.
  • Establish work schedules for the team.
Supervision
  • Manage a team of 3-10 staff members.
Work Conditions
  • Fast-paced work environment requiring the ability to work under pressure.
  • Meet tight deadlines while maintaining quality.
  • Physical demands include a combination of sitting, standing, and walking, with extended periods of standing.
  • Ability to bend, crouch, kneel, and walk frequently.
  • Attention to detail is crucial.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Adaptability and flexibility in a dynamic environment.
  • Team-oriented with a proactive approach.
  • Reliable and dependable in all tasks.
Experience
  • Minimum of 7 months to less than 1 year of relevant experience.
Support Initiatives
  • We provide support for newcomers and refugees, including mentorship programs.
  • Opportunities for youth training and networking are available.
  • We foster relationships with Indigenous communities and offer mentorship for Indigenous workers.
  • Our hiring practices promote diversity and inclusivity for visible minorities.

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