Bilingual Call Centre Representative
1 week ago
The Centralized Call Centre Representative reports to the Call Centre Supervisor, supporting work order creation for the FMO and Service departments to ensure high-quality facility services to customers. This role responds effectively to serve customers by determining requirements, answering inquiries, and resolving problems, while maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS).
Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain accurate records and update the CMMS database
- Collaborate with colleagues to ensure seamless service delivery
- Communicate effectively with internal and external stakeholders
- 2-3 years of related call centre, customer service, or dispatching experience
- Proficient in Microsoft Office, including Excel, Outlook, and SharePoint
- Ability to type a minimum of 50 WPM accurately
- Fully bilingual in English and French
- Competitive pay
- Paid training at our Montreal location
- Medical and dental benefits after 6-month probation period
- Option to contribute to our voluntary pension plan after 6-month probation period
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Bilingual Call Centre Representative
4 days ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve customers by determining...
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Bilingual Call Centre Representative
4 days ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This OpportunityThe Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve customers by determining...
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Bilingual Call Centre Representative
2 weeks ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityThe Centralized Call Centre Representative reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the Facilities Management Office and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve customers...
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Bilingual Call Centre Representative
2 weeks ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityThe Centralized Call Centre Representative reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the Facilities Management Office and Service departments to ensure the delivery of high-quality facility services to our customers. This position will respond effectively to serve customers...
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Bilingual Call Centre Representative
2 weeks ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityThe Centralized Call Centre Representative reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the Facilities Management Organization and Service departments to ensure the delivery of high-quality facility services to our clients. This position will respond effectively to serve clients...
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Bilingual Call Centre Representative
2 weeks ago
Ottawa, Ontario, Canada Black & McDonald Full timeAbout This Career OpportunityThe Centralized Call Centre Representative reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the Facilities Management Organization and Service departments to ensure the delivery of high-quality facility services to our clients. This position will respond effectively to serve clients...
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Bilingual Contact Centre Representative
2 weeks ago
Ottawa, Ontario, Canada OXARO Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Contact Centre Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to individuals seeking information about government programs.Key ResponsibilitiesRespond to inbound inquiries regarding...
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Bilingual Contact Centre Representative
2 weeks ago
Ottawa, Ontario, Canada OXARO Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Contact Centre Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to individuals seeking information about government programs.Key ResponsibilitiesRespond to inbound inquiries regarding...
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Bilingual Contact Centre Representative
2 weeks ago
Ottawa, Ontario, Canada OXARO Full timeAbout the RoleWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Contact Centre Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to individuals seeking information about government programs.Key ResponsibilitiesRespond to inbound inquiries regarding...
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Bilingual Customer Service Representative
6 days ago
Ottawa, Ontario, Canada Cowan Insurance Group Full timeCustomer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cowan Insurance Group. As a key member of our Third Party Administration Call Centre, you will provide exceptional service to our plan members and service providers, ensuring their needs are met with...
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Bilingual Customer Service Representative
6 days ago
Ottawa, Ontario, Canada Cowan Insurance Group Full timeCustomer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cowan Insurance Group. As a key member of our Third Party Administration Call Centre, you will provide exceptional service to our plan members and service providers, ensuring their needs are met with...
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Bilingual Customer Service Representative
3 days ago
Ottawa, Ontario, Canada Cowan Insurance Group Full timeCustomer Service Representative - InsuranceAs a Customer Service Representative with Cowan Insurance Group, you will play a vital role in providing exceptional service to our clients. Reporting to the Supervisor, Third Party Administration Call Centre, you will be responsible for answering all incoming telephone calls and emails from plan members and service...
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Bilingual Customer Service Representative
2 days ago
Ottawa, Ontario, Canada Cowan Insurance Group Full timeCustomer Service Representative - InsuranceAs a Customer Service Representative with Cowan Insurance Group, you will play a vital role in providing exceptional service to our clients. Reporting to the Supervisor, Third Party Administration Call Centre, you will be responsible for answering all incoming telephone calls and emails from plan members and service...
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Bilingual Customer Service Representative
3 hours ago
Ottawa, Ontario, Canada Cowan Insurance Group Full timeCustomer Service Representative - InsuranceAs a Customer Service Representative with Cowan Insurance Group, you will play a vital role in providing exceptional service to our clients. Reporting to the Supervisor, Third Party Administration Call Centre, you will be responsible for answering all incoming telephone calls and emails from plan members and service...
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Bilingual Customer Service Representative
2 hours ago
Ottawa, Ontario, Canada Cowan Insurance Group Full timeCustomer Service Representative - InsuranceAs a Customer Service Representative with Cowan Insurance Group, you will play a vital role in providing exceptional service to our clients. Reporting to the Supervisor, Third Party Administration Call Centre, you will be responsible for answering all incoming telephone calls and emails from plan members and service...
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Bilingual Customer Service Representative
16 hours ago
Ottawa, Ontario, Canada Randstad Full timeJob Title: Bilingual Call Center and Customer Service RepresentativeEmbark on a rewarding career in customer service, HR, finance, or health industries with Randstad in the Greater Toronto area.Fluent English speakerFull-time availabilityOpportunity to work in a dynamic call center environmentChance to develop skills in customer service, HR, finance, or...
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Bilingual Customer Service Representative
21 hours ago
Ottawa, Ontario, Canada Randstad Full timeJob Title: Bilingual Call Center and Customer Service RepresentativeEmbark on a rewarding career in customer service, HR, finance, or health industries with Randstad in the Greater Toronto area.Fluent English speakerFull-time availabilityOpportunity to work in a dynamic call center environmentChance to develop skills in customer service, HR, finance, or...
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Bilingual Contact Service Representative
6 days ago
Ottawa, Ontario, Canada OXARO Full time**Bilingual Contact Centre Representative Opportunity** Seeking a highly skilled and bilingual individual to provide exceptional customer service and support to government program inquirers. Salary: $17 - 21/hour **About the Opportunity** We are a dynamic and inclusive consulting firm, part of the greater Raymond Chabot Grant Thornton & Grant Thornton...
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Bilingual Customer Service Representative
22 hours ago
Ottawa, Ontario, Canada Randstad Full timeCustomer Service Representative - BilingualWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team in Ottawa, west downtown. As a Bilingual Contact Centre Agent, you will be responsible for providing exceptional customer service to callers in both English and French.Key Responsibilities:Provide...
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Bilingual Customer Service Representative
17 hours ago
Ottawa, Ontario, Canada Randstad Full timeCustomer Service Representative - BilingualWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team in Ottawa, west downtown. As a Bilingual Contact Centre Agent, you will be responsible for providing exceptional customer service to callers in both English and French.Key Responsibilities:Provide...