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Insurance Retention Consultant – Call Center Role

3 months ago


Prince George, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full time

About HUB International:

HUB International is a leading global insurance brokerage, recognized for our expertise in delivering customized solutions to both businesses and individuals. We are committed to helping our clients navigate the complexities of the insurance landscape.

Position Overview:

As an Auto Retention Consultant within our call center, you will play a crucial role in providing outstanding service to our existing clients. Your responsibilities will include advising clients on various insurance options and identifying potential coverage gaps to ensure they receive the best protection.

Key Responsibilities:

  • Utilize strong interpersonal skills to engage with clients effectively.
  • Employ problem-solving techniques to address client inquiries and concerns.
  • Maintain excellent communication to foster positive client relationships.
  • Adapt to a dynamic work environment while meeting retention objectives.
  • Exhibit a proactive attitude and strong work ethic.
  • Leverage technology to enhance client interactions.

Compensation Package:

This role offers a competitive base salary ranging from $38,400.00 to $42,000.00, complemented by commission opportunities based on your sales performance. Additional benefits include comprehensive health coverage, disability insurance, RRSP matching, paid time off, and performance bonuses.

Why Work with HUB:

  • Experience a collaborative team culture.
  • Enjoy paid time off for personal celebrations.
  • Participate in community service initiatives with designated time off.
  • Access opportunities for professional growth and advancement.
  • Benefit from a robust compensation and benefits package.

Your Career Development:

At HUB, we prioritize employee education and development. We offer various training programs and licensing support to help you advance in your career. Join us in our mission to safeguard what matters most and contribute positively to the community.

If you align with our values and are looking to enhance your career, consider the opportunities available at HUB International.