Grocery Store Supervisor

2 weeks ago

Burlington, Ontario, Canada 2703264 Ontario Inc Full time
Retail Supervisor Job Opportunity

We are seeking a highly skilled and experienced Retail Supervisor to join our team at 2703264 Ontario Inc. As a key member of our retail management team, you will be responsible for overseeing the daily operations of our grocery store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities:
  • Assign sales workers to duties and ensure that they are properly trained and equipped to provide excellent customer service.
  • Hire and train or arrange for training of staff to ensure that they have the necessary skills and knowledge to perform their jobs effectively.
  • Authorize payments by cheque and ensure that all financial transactions are accurate and up-to-date.
  • Order merchandise and manage inventory levels to ensure that our store is always fully stocked and that our customers have access to the products they need.
  • Authorize return of merchandise and ensure that all returns are processed in a timely and efficient manner.
  • Establish work schedules and ensure that all employees are aware of their duties and responsibilities.
  • Sell merchandise and provide excellent customer service to ensure that our customers are satisfied with their shopping experience.
  • Prepare reports on sales volumes, merchandising and personnel matters to help us make informed business decisions.
  • Resolve issues that may arise, including customer requests, complaints and supply shortages, in a timely and professional manner.
  • Organize and maintain inventory to ensure that our store is always fully stocked and that our customers have access to the products they need.
  • Supervise and co-ordinate activities of workers to ensure that they are working efficiently and effectively.
Requirements:
  • 3-4 years of experience in a retail management role.
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Excellent communication and interpersonal skills to effectively manage and motivate a team of employees.
  • Ability to work in a fast-paced environment and make decisions quickly and efficiently.
  • Basic security clearance and a criminal record check.
What We Offer:
  • Bonus for meeting sales targets and achieving other performance goals.
  • Free parking available for employees.
  • On-site amenities to make your workday more enjoyable.

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