Senior Site Reliability Engineering Manager
4 weeks ago
Overview of the Position
In this role as Senior Site Reliability Engineering Manager, you will: Leadership and Mentorship: Inspire and guide a team of Site Reliability Engineers, offering technical direction, coaching, and support to cultivate a collaborative, innovative, and continuously improving environment. Excellence in Operations: Spearhead the adoption of best practices for reliability, scalability, and performance across our systems and services. Establish and track essential metrics to guarantee uptime, availability, and response times that meet or surpass service level agreements. Lead initiatives to enhance efficiencies and mitigate operational risks. Conduct research on new capabilities, evaluate new solutions, and recommend and implement advanced technologies to enhance customer experience and reduce expenses. Architectural Design: Work alongside cross-functional teams to architect, develop, and sustain scalable and resilient infrastructures for our cloud-based applications. Identify areas for optimization and efficiency enhancements. Tackle complex challenges and devise solutions to elevate the products and services we provide to our clients. DevOps Methodologies: Advocate for and implement DevOps principles to streamline software delivery, automate infrastructure setup, and enhance deployment processes. Collaborate with development teams to weave SRE practices into the software development lifecycle. Automation and Tools: Promote the utilization of automation and tools to optimize operational workflows, boost efficiency, and minimize manual tasks. Lead the creation of monitoring, alerting, and automation solutions to proactively detect and resolve issues. Culture of Continuous Improvement: Foster a culture of ongoing enhancement by encouraging innovation, experimentation, and learning within the team. Support knowledge sharing and professional growth to advance technical skills and expertise.Ideal Candidate Profile
You are an ideal candidate for the Senior Site Reliability Engineering Manager position if you possess:
• Demonstrated experience in a leadership capacity, overseeing a team of DevOps engineers and/or Site Reliability engineers or similar technical professionals.
• Proficiency in Observability tools such as Data Dog or New Relic.
• 3-5 years of relevant experience in software development and/or technology platforms, infrastructure, or operations.
• Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing complex technical challenges.
• Experience with cloud technologies, services, and their APIs, including AWS, Azure, and GCP.
• Proficiency in DevOps practices and methodologies, with hands-on experience in CI/CD pipelines, configuration management, and infrastructure as code.
• A Bachelor's degree or equivalent, preferably in Computer Science or a related technical field.
• Familiarity with AI/ML tools to enhance service delivery, reduce costs, and experience with AI-Operations solutions.
• Knowledge of programming languages such as Python, Java, or C#.
• Experience in designing and supporting scalable systems and services.
• Proficiency in Networking, Windows, Linux, Containers, PostgreSQL, or related infrastructure services at scale.
• Ability to automate tasks to enhance service operations and support.
• Proficiency in data analysis from sources such as SQL, S3, Athena, etc.
Join our inclusive culture of exceptional talent, where we are dedicated to your personal and professional development through: Flexible Work Environment: We have embraced a hybrid working model (2-3 days a week in the office depending on the role) for our office-based positions while ensuring a seamless experience that is both digitally and physically connected. Wellbeing Initiatives: Comprehensive benefits plans; flexible and supportive benefits for work-life balance: flexible vacation, company-wide Mental Health Days Off; work from another location for up to 8 weeks annually, with 4 of those weeks being out of the country; Headspace app subscription; retirement savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture of Inclusion: Globally recognized and award-winning reputation for equality, diversity, and inclusion, flexibility, work-life balance, and more. Learning & Development Opportunities: Access to LinkedIn Learning; internal Talent Marketplace with opportunities to engage in cross-company projects; networking through Ten Thousand Coffees Thomson Reuters café. Social Responsibility: Ten employee-driven Business Resource Groups; two paid volunteer days each year; Environmental, Social, and Governance (ESG) initiatives for local and global impact. Purpose-Driven Work: We take pride in being one of the few companies globally that assists its clients in pursuing justice, truth, and transparency. Together with the professionals and institutions we serve, we uphold the rule of law, facilitate commerce, identify wrongdoers, report facts, and provide trusted, unbiased information worldwide. Do you aspire to be part of a team that is reinventing the way knowledge professionals operate? Join us at Thomson Reuters, where we have been committed to this mission for nearly 160 years. Our industry-leading products and services encompass specialized information-enabled software and tools for legal, tax, accounting, and compliance professionals, combined with the world's most comprehensive news services – Reuters. We empower these professionals to perform their roles more effectively, allowing them to focus on what matters most: advising, advocating, negotiating, governing, and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has the opportunity to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. In a time when objectivity, accuracy, fairness, and transparency are under threat, we consider it our responsibility to champion these values.
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