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Lead Site Reliability Engineer

2 months ago

Toronto, Ontario, Canada Northbridge Financial Corporation Full time

Overview of the Senior Site Reliability Engineer Role at Northbridge Financial Corporation

The Senior Site Reliability Engineer is responsible for the development and execution of Service Level Objectives (SLOs). This role involves managing complex service reliability solutions and processes, as well as mentoring and guiding junior SREs.

Key Responsibilities

  • Collaborate with systems analysts, solution designers, data architects, and business stakeholders to gather and understand site reliability requirements.
  • Design, implement, test, and document sophisticated site reliability solutions within a multifaceted environment to ensure alignment with both technical and business objectives.
  • Work alongside a team of analysts, engineers, management, and business stakeholders to pinpoint site reliability solutions while evaluating their technical and business viability and impact on enterprise systems.
  • Oversee the daily operations and performance of site reliability solutions and applications.
  • Investigate, assess, and propose operational procedures and best practices to enhance processes and workflow efficiencies.
  • Support the training and development of team members, providing technical guidance and insights regarding products, systems, and processes.
  • Maintain a comprehensive understanding of company operations, procedures, and trends in the insurance industry to strengthen security processes.

Qualifications

  • A bachelor's degree in computer science, computer engineering, software engineering, management information systems, or a related field is required.
  • Over 7 years of experience in software development or architecture.
  • Proven hands-on experience in a DevOps or System Administration capacity.
  • Previous experience in building and supporting cloud-based solutions.

Employee Benefits

  • Flexible hybrid work model allowing for a balanced approach between office and remote work.
  • Competitive salary structure with additional financial health support through employee share purchase plans, pension plans, RRSP, and staff insurance discounts.
  • Comprehensive health benefits and wellness programs to prioritize employee well-being from the outset.
  • Opportunities for career growth through educational assistance, internal mobility, and mentoring initiatives.
  • Commitment to community engagement with donation matching and team volunteer opportunities.

About Northbridge Financial Corporation

Northbridge Financial Corporation is a proud Canadian company, wholly owned by Fairfax Financial. We deliver our services through our brands, including Northbridge Assurance, Federated Insurance, and TruShield Insurance. Recognized as one of Canada's leading commercial property and casualty insurance providers, our employees are dedicated to understanding client needs and supporting Canadian businesses in achieving a safer and more prosperous future. We are a team of passionate individuals who prioritize people at the heart of our mission.

At Northbridge Financial, we are committed to fostering an inclusive workplace where we celebrate and welcome employees as they are. Regardless of your background or uniqueness, we embrace you with open arms. Please let us know how we can assist or accommodate you during the selection process.