Automotive Service Advisor

6 days ago


Moncton, New Brunswick, Canada Westmount Service Centre Full time
Job Title: Service Advisor

We are seeking a skilled Service Advisor to join our team at Westmount Service Centre. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Supervise Staff: Lead and manage a team of service technicians to ensure efficient and effective service delivery.
  • Customer Service: Provide excellent customer service, answering inquiries, and addressing concerns in a professional and courteous manner.
  • Refunds and Credits: Process refunds and credits in a timely and accurate manner.
  • Service Explanations: Clearly explain the type and cost of services offered to customers.
  • Record Keeping: Maintain accurate records and statistics to ensure seamless service delivery.
  • Office Duties: Perform general office duties, including receiving payments and selling merchandise.
  • Client Support: Provide ongoing support to clients after sale, ensuring their satisfaction and loyalty.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Setting: Automobile repair services.
  • Experience: 1 year to less than 2 years.
  • Language: English or French.
  • Work Hours: 30 to 45 hours per week.
Supervision:

3-4 people.



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