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Automotive Service Advisor

2 months ago

Moncton, New Brunswick, Canada Westmount Service Centre Full time
Job Title: Service Advisor

We are seeking a skilled Service Advisor to join our team at Westmount Service Centre. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Supervise Staff: Lead and manage a team of technicians to ensure efficient and effective service delivery.
  • Customer Service: Provide excellent customer service, answering inquiries, and addressing concerns in a professional and courteous manner.
  • Administrative Tasks: Maintain accurate records, process payments, and perform general office duties.
  • Communication: Clearly explain services offered, procedures, and benefits to clients, ensuring they are informed and satisfied.
  • Database Management: Maintain and manage our digital database to ensure seamless service delivery.
  • Client Support: Consult with clients after sale to provide ongoing support and ensure their satisfaction.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English or French.
  • Work Setting: Automobile repair services.
  • Work Hours: 30 to 45 hours per week.