Service Advisor

2 weeks ago


Moncton, New Brunswick, Canada Westmount Service Centre Full time
About the Role

We are seeking a highly skilled Service Advisor to join our team at Westmount Service Centre. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Customer Service: Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Service Coordination: Coordinate with technicians to ensure timely and efficient completion of repairs, and communicate with customers regarding the status of their vehicles.
  • Administrative Tasks: Maintain accurate records and statistics, process payments, and perform other administrative duties as required.
  • Team Leadership: Supervise a team of 3-4 staff members, providing guidance and support to ensure the team is working efficiently and effectively.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a related field
  • Language: English or French
  • Work Hours: 30 to 45 hours per week

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