Customer Support Specialist

4 weeks ago


Ottawa, Ontario, Canada Human Care Canada Inc. Full time
Job Overview

We are seeking a dedicated Customer Support Specialist to join our team at Human Care Canada Inc. This role is essential in ensuring our clients receive exceptional service and support.

Qualifications
  • Education: Completion of secondary school diploma
  • Experience: 2 to 3 years in a customer service role
Key Responsibilities
  • Resolve customer inquiries and issues with professionalism and care.
  • Provide accurate information and assistance to clients.
  • Gather and analyze relevant data to address client feedback and concerns effectively.
Technical Skills
  • Proficient in database management software
  • Familiarity with internet applications
  • Experience with MS Outlook and MS Windows
Safety and Security
  • Completion of a criminal background check is required.
Work Environment
  • Attention to detail is crucial.
  • Ability to thrive in a fast-paced setting.
  • Capability to manage multiple tasks under pressure.
  • Repetitive tasks may be involved.
Personal Attributes
  • Reliable and punctual
  • Strong client-focused approach
  • Excellent interpersonal skills
  • Outstanding verbal and written communication abilities
  • Adaptable and organized
  • Team-oriented mindset
Screening Criteria
  • Legal eligibility to work in Canada
  • Proximity to the job location
  • Relevant experience in customer service
  • Possession of required certifications
  • Highest level of education completed
Workplace Benefits
  • Remote work options available
Health and Financial Benefits
  • Comprehensive dental and health care plans
  • Disability coverage
  • Vision care benefits
  • Group insurance options
  • Long-term care insurance
Additional Perks
  • Free parking facilities
  • Paid time off for volunteering or personal days
  • Permanent position with a 37.5-hour work week
  • Bilingual work environment


  • Ottawa, Ontario, Canada Black & McDonald Full time

    Customer Support Specialist Job OverviewThe Customer Support Specialist plays a crucial role in facilitating work order management for the Facility Management Operations (FMO) and Service divisions, ensuring exceptional service delivery to clients. This role encompasses addressing customer queries, troubleshooting problems, and overseeing the work database...


  • Ottawa, Ontario, Canada Fullscript Full time

    At Fullscript, we're dedicated to making optimal care easy for everyone. Our care delivery platform empowers health practitioners to design personalized health plans, provide support and education tools, and effortlessly prescribe and manage the use of healthcare's best supplements – all in one place.We're seeking a dedicated and enthusiastic Customer...


  • Ottawa, Ontario, Canada Fullscript Full time

    At Fullscript, we're dedicated to making optimal care easy for everyone. Our care delivery platform empowers health practitioners to design personalized health plans, provide support and education tools, and effortlessly prescribe and manage the use of healthcare's best supplements – all in one place.We're seeking a dedicated and enthusiastic Customer...


  • Ottawa, Ontario, Canada Adobe Full time

    About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Adobe. As a key member of our support team, you will be responsible for providing exceptional technical support to our global customer base.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and other communication...


  • Ottawa, Ontario, Canada Adobe Full time

    About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Adobe. As a key member of our support team, you will be responsible for providing exceptional technical support to our global customer base.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and other communication...


  • Ottawa, Ontario, Canada mdf commerce Full time

    Location: Remote Opportunitymdf commerce Inc is a leading provider of SaaS solutions for optimizing commercial interactions of B2B and B2G customers.We are seeking a skilled Customer Support Specialist to join our team, working in the eprocurement sector for our MERX product.Main Responsibilities:Analyze and resolve technical issues based on service level...


  • Ottawa, Ontario, Canada mdf commerce Full time

    Location: Remote Opportunitymdf commerce Inc is a leading provider of SaaS solutions for optimizing commercial interactions of B2B and B2G customers.We are seeking a skilled Customer Support Specialist to join our team, working in the eprocurement sector for our MERX product.Main Responsibilities:Analyze and resolve technical issues based on service level...


  • Ottawa, Ontario, Canada Sleep Country Canada Inc. Full time

    Bilingual Customer Support Specialist Full-time At Sleep Country Canada Inc., we transform houses into homes. Our mission is to provide affordable luxury to our customers by offering meticulously crafted sleep products that enhance personal sanctuaries and ensure the rest they deserve. Every decision we make is guided by three core principles: We prioritize...


  • Ottawa, Ontario, Canada Mattamy Homes Full time

    Location: Ottawa, Ontario – Hybrid (3 days/week in office) Company: Mattamy Homes Canada Department: Customer Care, Ottawa Division Employment Type: Full-Time, 1 Year Contract with high potential for permanent. Reports to: Senior Manager, Customer Care At Mattamy Homes, we pride ourselves on our innovative approach to homebuilding and our commitment to...


  • Ottawa, Ontario, Canada TD Bank Full time

    Job Title: Customer Support Specialist IICompany: TD BankAs a Customer Support Specialist II at TD Bank, your primary focus will be to deliver outstanding service and assistance to our clientele. Below are some essential duties:Client Engagement:Craft remarkable customer interactionsAssess client requirements and offer appropriate solutionsProvide insights...


  • Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Billing and Client Support Specialist OpportunityAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Billing and Client Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring timely and accurate billing and payment...


  • Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Billing and Client Support Specialist OpportunityAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Billing and Client Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring timely and accurate billing and payment...


  • Ottawa, Ontario, Canada Human Care Canada Inc. Full time

    Position OverviewJoin our team at Human Care Canada Inc. as a dedicated Customer Support Specialist. This role is essential in ensuring our clients receive exceptional service and support.QualificationsEducation: Completion of secondary school diplomaExperience: 2 to 3 years in a similar roleKey ResponsibilitiesResolve customer issues and address inquiries...


  • Ottawa, Ontario, Canada Human Care Canada Inc. Full time

    Position OverviewAs a Customer Support Specialist at Human Care Canada Inc., you will play a crucial role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: A minimum of 2 years and up to 3 years of relevant...


  • Ottawa, Ontario, Canada AppleOne Full time

    Position OverviewWe are seeking dedicated Customer Support Specialists to provide exceptional service to our clients. This role is essential in connecting individuals with the necessary information and resources they require.Department InsightThis position is part of a frontline support service that aims to enhance citizen engagement by ensuring access to a...


  • Ottawa, Ontario, Canada Boston Scientific Full time

    Additional Locations: Canada-ON-OttawaCore Values: Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we provide an environment where you can leverage your potential by collaborating with a diverse team of high-achieving professionals, addressing significant challenges in the healthcare sector....


  • Ottawa, Ontario, Canada Boston Scientific Full time

    Additional Locations: Canada-ON-OttawaCore Values: Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we empower you to leverage your full potential by collaborating with a diverse and high-performing workforce, addressing critical challenges in the healthcare sector. With access to cutting-edge...


  • Ottawa, Ontario, Canada Human Care Canada Inc. Full time

    Position OverviewWe are seeking a dedicated Customer Support Specialist to join our team at Human Care Canada Inc. This role is essential in ensuring our clients receive exceptional service and support.QualificationsEducation: Secondary (high) school graduation certificateExperience: 2 to 3 years in a similar roleKey ResponsibilitiesResolve customer...


  • Ottawa, Ontario, Canada Human Care Canada Inc. Full time

    Position OverviewJoin our team at Human Care Canada Inc. as a Customer Support Specialist. This role is essential in ensuring customer satisfaction and addressing their needs effectively.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: A minimum of 2 years and up to 3 years of relevant experience...


  • Ottawa, Ontario, Canada Human Care Canada Inc. Full time

    Position OverviewWe are seeking a dedicated Customer Support Specialist to join our team at Human Care Canada Inc.. This role is essential in ensuring customer satisfaction and providing high-quality service.QualificationsEducation: Completion of secondary school is required.Experience: A minimum of 2 years of relevant experience is preferred.Key...