CPS TB Clinics Scheduling Coordinator
3 weeks ago
CPS TB Clinics Scheduling Coordinator
BC Centre for Disease Control
Are you prepared to contribute to public health? The BC Centre for Disease Control, a vital program within the Provincial Health Services Authority, is looking for dedicated individuals to assist in delivering provincial and national leadership in disease monitoring, identification, treatment, prevention, and consultation.
Our mission is to foster healthy communities where every individual can attain optimal health and well-being in their everyday environments.
If you are motivated by the ambition to effect positive change and enhance community health, this role could be the perfect fit for you.
Key Responsibilities
- Develop and modify client clinic schedules based on staffing availability, and suggest shifts and worksite allocations according to client care requirements and relevant collective agreements.
- Manage new client referrals, schedule and confirm appointments, send reminders, and ensure smooth clinic operations.
- Communicate and update clients regarding their clinical case manager, including staff details, service times, and any schedule changes. Assist with client intake by gathering necessary information, completing admission documentation, and liaising with relevant sources for additional client data.
- Handle requests from supervisors regarding staff absences, such as vacations and sick leave, and allocate staff accordingly, following applicable collective agreements. Review and validate timesheets and inform supervisors of any staffing challenges.
- Perform data entry and general administrative tasks, including inputting client information into relevant systems, maintaining registers, assigning file numbers, and preparing various reports and documents from drafts and instructions.
- Compile and organize information as needed, including client and staff records and statistics. Manage records by setting up and maintaining filing systems and conducting searches for requested information.
- Operate a multi-line phone system, performing reception duties such as directing calls, relaying messages, and welcoming visitors.
- Address general inquiries via phone, email, and in person from clients, healthcare providers, and the public, providing information about programs and policies.
- Sort and distribute incoming and outgoing correspondence, including mail and packages.
- Record and manage financial transactions, including processing payments and issuing receipts.
Required Qualifications
- Completion of a recognized business or secretarial program, supplemented by coursework in medical or scientific terminology, or a relevant combination of education and experience.
- A minimum of two years of administrative experience in a medical or scientific setting.
Skills and Knowledge
- Familiarity with medical, scientific, and research terminology.
- Proficiency in software applications, including word processing, spreadsheets, and databases.
- Strong problem-solving abilities, customer service orientation, sound judgment, organizational skills, and interpersonal effectiveness.
- Typing speed of at least 50 words per minute.
- Effective communication skills in English, both oral and written.
- High attention to detail and accuracy, with the ability to work independently.
- Capability to prioritize tasks and manage deadlines.
- Physical ability to perform the duties of the position.
- Commitment to fostering reconciliation and understanding Indigenous rights and issues.
What We Offer
Every employee at PHSA plays a crucial role in ensuring the best possible care for patients and their families. Whether you are directly involved in patient care, conducting research, or supporting others in their roles, your work has a lasting impact on the health of British Columbians.
- Access to professional development opportunities through extensive training programs.
- Comprehensive benefits package, including a pension plan and wellness resources.
- Generous vacation and holiday entitlements.
- Flexible work options to support work-life balance.
- Participation in a discount program offering various local and national discounts.
About Us
The BC Centre for Disease Control is dedicated to preventing and managing communicable diseases and promoting environmental health across the province. As part of the Provincial Health Services Authority, we strive to provide equitable and effective healthcare services to all individuals in British Columbia.
PHSA is committed to equity in hiring practices and creating a diverse and inclusive workforce. We welcome applications from individuals belonging to historically marginalized groups.
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