CPS TB Clinics Scheduler
3 weeks ago
CPS TB Clinics Scheduler
BC Centre for Disease Control
Are you passionate about improving health outcomes? The BC Centre for Disease Control, a key program within the Provincial Health Services Authority, is seeking dedicated individuals to provide leadership in disease management, prevention, and consultation.
Our mission is to foster healthy communities where individuals can thrive in their health and well-being.
If you are motivated to drive positive change and enhance community health, this role may be the perfect fit for you.
Key Responsibilities
- Develop and modify client clinic schedules based on staffing availability, ensuring alignment with client care requirements and relevant agreements.
- Manage new client referrals, schedule appointments, send reminders, and maintain smooth clinic operations.
- Communicate effectively with clients regarding their clinical case manager, service times, and any schedule adjustments. Provide staff with necessary client information and assist with intake processes, including gathering and summarizing essential data for healthcare providers.
- Handle requests from supervisors about staff absences and allocate personnel according to established agreements. Review timesheets and report any staffing challenges to management.
- Perform data entry and general administrative tasks, including maintaining client records, updating manuals, and preparing various reports and correspondence.
- Organize and manage information, ensuring efficient filing systems and responding to routine inquiries.
- Operate a multi-line phone system, directing calls and managing visitor interactions.
- Address general inquiries from clients and the public, providing information about programs and policies.
- Manage incoming and outgoing correspondence, including mail and packages.
- Process financial transactions, including payments and receipts.
Qualifications
- Completion of a recognized business or secretarial program, supplemented by coursework in medical or scientific terminology.
- A minimum of two years of administrative experience in a healthcare or scientific setting.
Skills and Competencies
- Familiarity with medical and scientific terminology.
- Proficiency in various software applications, including word processing, spreadsheets, and databases.
- Strong problem-solving abilities, customer service orientation, and excellent organizational skills.
- Ability to type at least 50 words per minute.
- Effective communication skills, both verbal and written, in English.
- High attention to detail and accuracy, with the ability to work independently.
- Capability to prioritize tasks and meet deadlines.
- Physical ability to perform the duties of the position.
- Commitment to fostering reconciliation and understanding of Indigenous Peoples' rights and issues.
Benefits
At PHSA, every employee plays a vital role in delivering exceptional patient care. We offer a range of health and wellness programs to support your well-being, both professionally and personally.
- Opportunities for professional growth and development through extensive training programs.
- Comprehensive benefits package, including a pension plan and wellness resources.
- Generous vacation and holiday entitlements.
- Flexible work options to accommodate diverse needs.
- Access to a discount program for various services and products.
About Us
The BC Centre for Disease Control is dedicated to the prevention and management of communicable diseases and the promotion of environmental health across the province. We are committed to equity in our hiring practices and strive to create a diverse and inclusive workforce.
We welcome applications from individuals of all backgrounds, particularly those from historically marginalized groups. Our initiatives aim to address and dismantle barriers to healthcare employment and promote Indigenous rights.
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