Technical Content Specialist
1 week ago
We are seeking a skilled Technical Content Specialist to join our team at St. John Ambulance. As a key member of our instructional design team, you will be responsible for creating high-quality, engaging training materials that meet the needs of our diverse audience.
Key Responsibilities- Develop Training Content: Create clear, concise, and accurate training materials, including user manuals, instructor guides, and other technical documentation.
- Collaborate with the Instructional Design Team: Work closely with our instructional designers to develop project objectives, create engaging materials, and ensure that all content meets the highest standards of quality and professionalism.
- Apply Evidence-Based Practices: Incorporate researched protocols and best practices into training materials to ensure that our learners receive the most up-to-date and effective training possible.
- Support the Instructional Design Team: Provide technical expertise and support to the instructional design team, ensuring that all content is accurate, up-to-date, and reflects the brand and visual styles of St. John Ambulance.
- Quality Assurance: Review and refine content to maintain high standards of accuracy and professionalism, ensuring that all training materials meet the needs of our learners.
- Post-Secondary Degree: A post-secondary degree in a relevant discipline, such as education or adult education, is required.
- Technical Writing Experience: Proven experience (3-5 years) as a technical writer or similar role, with certifications in technical writing or similar disciplines.
- Industry-Specific Knowledge: Familiarity with industry-specific knowledge in first aid, pre-hospital patient care, and/or wilderness first aid training is a requirement.
- Exceptional Technical Writing Skills: Exceptional technical writing, editing, and proofreading skills to develop medically complex topics into consumable content for a diverse audience.
- Collaboration and Communication: Ability to work well in a team, collaborate with various stakeholders, and communicate effectively with learners and colleagues.
- Technical Skills: Proficiency with Microsoft Office Suite, particularly Microsoft SharePoint for collaboration, and strong attention to detail and accuracy.
St. John Ambulance is a leading provider of first aid training and emergency medical services in Canada. We are committed to building an inclusive and equitable team that reflects the communities we serve. We are an equal opportunity employer and encourage applications from all qualified individuals.
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